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+
+This document is to provide information on how to obtain the backtraces required on the asterisk bug tracker, available at http://bugs.digium.com.
+The information is required by developers to help fix problem with bugs of any kind.
+Backtraces provide information about what was wrong when a program crashed; in our case, Asterisk.
+There are two kind of backtraces (aka 'bt'), which are useful: bt and bt full.
+
+First of all, when you start Asterisk, you MUST start it with option -g (this tells Asterisk to produce a core file if it crashes).
+If you start Asterisk with the safe_asterisk script, it automatically starts using the option -g.
+
+If you're not sure if Asterisk is running with the -g option, type the following command in your shell:
+
+debian:/tmp# ps aux | grep asterisk
+root     17832  0.0  1.2   2348   788 pts/1    S    Aug12   0:00 /bin/sh /usr/sbin/safe_asterisk
+root     26686  0.0  2.8  15544  1744 pts/1    S    Aug13   0:02 asterisk -vvvg -c
+[...]
+
+The interesting information is located in the last column.
+
+
+After Asterisk crashes, a core file will be "dumped" in your /tmp/ directory
+To make sure it's really there, you can just type the following command in your shell:
+
+debian:/tmp# ls -l /tmp/core.*
+-rw-------  1 root root 10592256 Aug 12 19:40 /tmp/core.26252
+-rw-------  1 root root  9924608 Aug 12 20:12 /tmp/core.26340
+-rw-------  1 root root 10862592 Aug 12 20:14 /tmp/core.26374
+-rw-------  1 root root  9105408 Aug 12 20:19 /tmp/core.26426
+-rw-------  1 root root  9441280 Aug 12 20:20 /tmp/core.26462
+-rw-------  1 root root  8331264 Aug 13 00:32 /tmp/core.26647
+debian:/tmp#
+
+Now that we've verified the core file has been written to disk, the final part is to extract 'bt' from the core file.
+Core files are pretty big, don't be scared, it's normal.
+
+*** NOTE: Don't attach core files on the bug tracker, we only need the bt and bt full. ***
+
+For extraction, we use a really nice tool, called gdb. To verify that you have gdb installed on your system:
+
+debian:/tmp# gdb -v
+GNU gdb 6.3-debian
+Copyright 2004 Free Software Foundation, Inc.
+GDB is free software, covered by the GNU General Public License, and you are
+welcome to change it and/or distribute copies of it under certain conditions.
+Type "show copying" to see the conditions.
+There is absolutely no warranty for GDB.  Type "show warranty" for details.
+This GDB was configured as "i386-linux".
+debian:/tmp#
+
+Which is great, we can continue. If you don't have gdb installed, go install gdb.
+
+Now load the core file in gdb, as follows:
+
+debian:/tmp# gdb -se "asterisk" -c /tmp/core.26252
+[...]
+(You would see a lot of output here.)
+[...]
+Reading symbols from /usr/lib/asterisk/modules/app_externalivr.so...done.
+Loaded symbols for /usr/lib/asterisk/modules/app_externalivr.so
+#0  0x29b45d7e in ?? ()
+(gdb)
+
+Now at the gdb prompt, type: bt
+You would see output similar to:
+(gdb) bt
+#0  0x29b45d7e in ?? ()
+#1  0x08180bf8 in ?? ()
+#2  0xbcdffa58 in ?? ()
+#3  0x08180bf8 in ?? ()
+#4  0xbcdffa60 in ?? ()
+#5  0x08180bf8 in ?? ()
+#6  0x180bf894 in ?? ()
+#7  0x0bf80008 in ?? ()
+#8  0x180b0818 in ?? ()
+#9  0x08068008 in ast_stopstream (tmp=0x40758d38) at file.c:180
+#10 0x000000a0 in ?? ()
+#11 0x000000a0 in ?? ()
+#12 0x00000000 in ?? ()
+#13 0x407513c3 in confcall_careful_stream (conf=0x8180bf8, filename=0x8181de8 "Zap/pseudo-1324221520") at app_meetme.c:262
+#14 0x40751332 in streamconfthread (args=0x8180bf8) at app_meetme.c:1965
+#15 0xbcdffbe0 in ?? ()
+#16 0x40028e51 in pthread_start_thread () from /lib/libpthread.so.0
+#17 0x401ec92a in clone () from /lib/libc.so.6
+(gdb)
+
+
+The bt's output is the informations that we need on the bug tracker.
+
+Now do a bt full as follows:
+(gdb) bt full
+#0  0x29b45d7e in ?? ()
+No symbol table info available.
+#1  0x08180bf8 in ?? ()
+No symbol table info available.
+#2  0xbcdffa58 in ?? ()
+No symbol table info available.
+#3  0x08180bf8 in ?? ()
+No symbol table info available.
+#4  0xbcdffa60 in ?? ()
+No symbol table info available.
+#5  0x08180bf8 in ?? ()
+No symbol table info available.
+#6  0x180bf894 in ?? ()
+No symbol table info available.
+#7  0x0bf80008 in ?? ()
+No symbol table info available.
+#8  0x180b0818 in ?? ()
+No symbol table info available.
+#9  0x08068008 in ast_stopstream (tmp=0x40758d38) at file.c:180
+No locals.
+#10 0x000000a0 in ?? ()
+No symbol table info available.
+#11 0x000000a0 in ?? ()
+No symbol table info available.
+#12 0x00000000 in ?? ()
+No symbol table info available.
+#13 0x407513c3 in confcall_careful_stream (conf=0x8180bf8, filename=0x8181de8 "Zap/pseudo-1324221520") at app_meetme.c:262
+        f = (struct ast_frame *) 0x8180bf8
+        trans = (struct ast_trans_pvt *) 0x0
+#14 0x40751332 in streamconfthread (args=0x8180bf8) at app_meetme.c:1965
+No locals.
+#15 0xbcdffbe0 in ?? ()
+No symbol table info available.
+#16 0x40028e51 in pthread_start_thread () from /lib/libpthread.so.0
+No symbol table info available.
+#17 0x401ec92a in clone () from /lib/libc.so.6
+No symbol table info available.
+(gdb)
+
+
+We also need gdb's output.
+That output gives more details compared to the simple "bt". So we recommend that you use bt full instead of bt.
+But, if you could include both, we appreciate that.
+
+The final "extraction" would the to know all traces by all threads. Even if asterisk runs on the same thread for each calls, it could have some new threads created.
+To make sure we have the correct informations, just do:
+(gdb) thread apply all bt
+
+Thread 1 (process 26252):
+#0  0x29b45d7e in ?? ()
+#1  0x08180bf8 in ?? ()
+#2  0xbcdffa58 in ?? ()
+#3  0x08180bf8 in ?? ()
+#4  0xbcdffa60 in ?? ()
+#5  0x08180bf8 in ?? ()
+#6  0x180bf894 in ?? ()
+#7  0x0bf80008 in ?? ()
+#8  0x180b0818 in ?? ()
+#9  0x08068008 in ast_stopstream (tmp=0x40758d38) at file.c:180
+#10 0x000000a0 in ?? ()
+#11 0x000000a0 in ?? ()
+#12 0x00000000 in ?? ()
+#13 0x407513c3 in confcall_careful_stream (conf=0x8180bf8, filename=0x8181de8 "Zap/pseudo-1324221520") at app_meetme.c:262
+#14 0x40751332 in streamconfthread (args=0x8180bf8) at app_meetme.c:1965
+#15 0xbcdffbe0 in ?? ()
+#16 0x40028e51 in pthread_start_thread () from /lib/libpthread.so.0
+#17 0x401ec92a in clone () from /lib/libc.so.6
+(gdb)
+
+
+That output tell us crucial informations for threads.
+
+Now, just create a output.txt and dump your "bt full" (and/or "bt") AND with "thread apply all bt".
+
+Note: Please ATTACH your output, DO NOT paste it as a note.
+
+And you're ready for upload on bug tracker.
+
+
+Questions or comments regarding this documentation, feel free to pass by #asterisk-bugs on FreeNode.
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