diff --git a/configs/queues.conf.sample b/configs/queues.conf.sample index 68c980b6fc0f6b51d37b4dc2ffc8e871f0eedb12..2acb6c5bc620f70d7f456aa731069ff577de7cca 100755 --- a/configs/queues.conf.sample +++ b/configs/queues.conf.sample @@ -43,7 +43,7 @@ persistentmembers = yes ;strategy = ringall ; ; Second settings for service level (default 0) -; Used for service level statistics (calls completed within service level time frame) +; Used for service level statistics (calls answered within service level time frame) ;servicelevel = 60 ; ; A context may be specified, in which if the user types a SINGLE