diff --git a/channels/chan_agent.c b/channels/chan_agent.c
index 5b1679e2be37648fef6e8954efe96b5ac469bf88..a59c84973855f5cc9dd105ef996533ed1f149043 100644
--- a/channels/chan_agent.c
+++ b/channels/chan_agent.c
@@ -245,6 +245,7 @@ static struct agent_pvt *agents = NULL; /**< Holds the list of agents (loaded f
static struct ast_channel *agent_request(const char *type, int format, void *data, int *cause);
static int agent_devicestate(void *data);
+static void agent_logoff_maintenance(struct agent_pvt *p, char *loginchan, long logintime, char *uniqueid, char *logcommand);
static int agent_digit(struct ast_channel *ast, char digit);
static int agent_call(struct ast_channel *ast, char *dest, int timeout);
static int agent_hangup(struct ast_channel *ast);
@@ -505,22 +506,10 @@ static struct ast_frame *agent_read(struct ast_channel *ast)
status = pbx_builtin_getvar_helper(p->chan, "CHANLOCALSTATUS");
if (autologoffunavail && status && !strcasecmp(status, "CHANUNAVAIL")) {
- char agent[AST_MAX_AGENT] = "";
long logintime = time(NULL) - p->loginstart;
p->loginstart = 0;
ast_log(LOG_NOTICE, "Agent read: '%s' is not available now, auto logoff\n", p->name);
- manager_event(EVENT_FLAG_AGENT, "Agentcallbacklogoff",
- "Agent: %s\r\n"
- "Loginchan: %s\r\n"
- "Logintime: %ld\r\n"
- "Reason: Chanunavail\r\n"
- "Uniqueid: %s\r\n",
- p->agent, p->loginchan, logintime, ast->uniqueid);
- snprintf(agent, sizeof(agent), "Agent/%s", p->agent);
- ast_queue_log("NONE", ast->uniqueid, agent, "AGENTCALLBACKLOGOFF", "%s|%ld|%s", p->loginchan, logintime, "Chanunavail");
- set_agentbycallerid(p->logincallerid, NULL);
- p->loginchan[0] = '\0';
- p->logincallerid[0] = '\0';
+ agent_logoff_maintenance(p, p->loginchan, logintime, ast->uniqueid, "Chanunavail");
}
ast_hangup(p->chan);
if (p->wrapuptime && p->acknowledged)
@@ -808,22 +797,10 @@ static int agent_hangup(struct ast_channel *ast)
if (p->chan) {
status = pbx_builtin_getvar_helper(p->chan, "CHANLOCALSTATUS");
if (autologoffunavail && status && !strcasecmp(status, "CHANUNAVAIL")) {
- char agent[AST_MAX_AGENT] = "";
long logintime = time(NULL) - p->loginstart;
p->loginstart = 0;
ast_log(LOG_NOTICE, "Agent hangup: '%s' is not available now, auto logoff\n", p->name);
- manager_event(EVENT_FLAG_AGENT, "Agentcallbacklogoff",
- "Agent: %s\r\n"
- "Loginchan: %s\r\n"
- "Logintime: %ld\r\n"
- "Reason: Chanunavail\r\n"
- "Uniqueid: %s\r\n",
- p->agent, p->loginchan, logintime, ast->uniqueid);
- snprintf(agent, sizeof(agent), "Agent/%s", p->agent);
- ast_queue_log("NONE", ast->uniqueid, agent, "AGENTCALLBACKLOGOFF", "%s|%ld|%s", p->loginchan, logintime, "Chanunavail");
- set_agentbycallerid(p->logincallerid, NULL);
- p->loginchan[0] = '\0';
- p->logincallerid[0] = '\0';
+ agent_logoff_maintenance(p, p->loginchan, logintime, ast->uniqueid, "Chanunavail");
}
/* Recognize the hangup and pass it along immediately */
ast_hangup(p->chan);
@@ -831,25 +808,10 @@ static int agent_hangup(struct ast_channel *ast)
}
ast_log(LOG_DEBUG, "Hungup, howlong is %d, autologoff is %d\n", howlong, p->autologoff);
if (howlong && p->autologoff && (howlong > p->autologoff)) {
- char agent[AST_MAX_AGENT] = "";
long logintime = time(NULL) - p->loginstart;
p->loginstart = 0;
ast_log(LOG_NOTICE, "Agent '%s' didn't answer/confirm within %d seconds (waited %d)\n", p->name, p->autologoff, howlong);
- manager_event(EVENT_FLAG_AGENT, "Agentcallbacklogoff",
- "Agent: %s\r\n"
- "Loginchan: %s\r\n"
- "Logintime: %ld\r\n"
- "Reason: Autologoff\r\n"
- "Uniqueid: %s\r\n",
- p->agent, p->loginchan, logintime, ast->uniqueid);
- snprintf(agent, sizeof(agent), "Agent/%s", p->agent);
- ast_queue_log("NONE", ast->uniqueid, agent, "AGENTCALLBACKLOGOFF", "%s|%ld|%s", p->loginchan, logintime, "Autologoff");
- set_agentbycallerid(p->logincallerid, NULL);
- ast_device_state_changed("Agent/%s", p->agent);
- p->loginchan[0] = '\0';
- p->logincallerid[0] = '\0';
- if (persistent_agents)
- dump_agents();
+ agent_logoff_maintenance(p, p->loginchan, logintime, ast->uniqueid, "Autologoff");
}
} else if (p->dead) {
ast_mutex_lock(&p->chan->lock);
@@ -1540,6 +1502,47 @@ static int action_agents(struct mansession *s, struct message *m)
return 0;
}
+static void agent_logoff_maintenance(struct agent_pvt *p, char *loginchan, long logintime, char *uniqueid, char *logcommand)
+{
+ char *tmp = NULL;
+ char agent[AST_MAX_AGENT];
+
+ if (!ast_strlen_zero(logcommand))
+ tmp = logcommand;
+ else {
+ tmp = ast_strdupa("");
+ }
+ snprintf(agent, sizeof(agent), "Agent/%s", p->agent);
+
+ if (!ast_strlen_zero(uniqueid)) {
+ manager_event(EVENT_FLAG_AGENT, "Agentcallbacklogoff",
+ "Agent: %s\r\n"
+ "Reason: %s\r\n"
+ "Loginchan: %s\r\n"
+ "Logintime: %ld\r\n"
+ "Uniqueid: %s\r\n",
+ p->agent, tmp, loginchan, logintime, uniqueid);
+ ast_queue_log("NONE", uniqueid, agent, "AGENTCALLBACKLOGOFF", "%s|%ld|%s", loginchan, logintime, tmp);
+ } else {
+ manager_event(EVENT_FLAG_AGENT, "Agentcallbacklogoff",
+ "Agent: %s\r\n"
+ "Reason: %s\r\n"
+ "Loginchan: %s\r\n"
+ "Logintime: %ld\r\n",
+ p->agent, tmp, loginchan, logintime);
+ ast_queue_log("NONE", "NONE", agent, "AGENTCALLBACKLOGOFF", "%s|%ld|%s", loginchan, logintime, tmp);
+ }
+
+
+ set_agentbycallerid(p->logincallerid, NULL);
+ p->loginchan[0] ='\0';
+ p->logincallerid[0] = '\0';
+ ast_device_state_changed("Agent/%s", p->agent);
+ if (persistent_agents)
+ dump_agents();
+
+}
+
static int agent_logoff(char *agent, int soft)
{
struct agent_pvt *p;
@@ -1559,19 +1562,7 @@ static int agent_logoff(char *agent, int soft)
ret = 0; /* found an agent => return 0 */
logintime = time(NULL) - p->loginstart;
p->loginstart = 0;
-
- manager_event(EVENT_FLAG_AGENT, "Agentcallbacklogoff",
- "Agent: %s\r\n"
- "Loginchan: %s\r\n"
- "Logintime: %ld\r\n",
- p->agent, p->loginchan, logintime);
- ast_queue_log("NONE", "NONE", agent, "AGENTCALLBACKLOGOFF", "%s|%ld|%s", p->loginchan, logintime, "CommandLogoff");
- set_agentbycallerid(p->logincallerid, NULL);
- p->loginchan[0] = '\0';
- p->logincallerid[0] = '\0';
- ast_device_state_changed("Agent/%s", p->agent);
- if (persistent_agents)
- dump_agents();
+ agent_logoff_maintenance(p, p->loginchan, logintime, NULL, "CommandLogoff");
break;
}
}
@@ -2004,26 +1995,20 @@ static int __login_exec(struct ast_channel *chan, void *data, int callbackmode)
if (option_verbose > 1)
ast_verbose(VERBOSE_PREFIX_2 "Callback Agent '%s' logged in on %s\n", p->agent, p->loginchan);
ast_device_state_changed("Agent/%s", p->agent);
+ if (persistent_agents)
+ dump_agents();
} else {
logintime = time(NULL) - p->loginstart;
p->loginstart = 0;
- manager_event(EVENT_FLAG_AGENT, "Agentcallbacklogoff",
- "Agent: %s\r\n"
- "Loginchan: %s\r\n"
- "Logintime: %ld\r\n"
- "Uniqueid: %s\r\n",
- p->agent, last_loginchan, logintime, chan->uniqueid);
- ast_queue_log("NONE", chan->uniqueid, agent, "AGENTCALLBACKLOGOFF", "%s|%ld|", last_loginchan, logintime);
+
+ agent_logoff_maintenance(p, last_loginchan, logintime, chan->uniqueid, NULL);
if (option_verbose > 1)
ast_verbose(VERBOSE_PREFIX_2 "Callback Agent '%s' logged out\n", p->agent);
- ast_device_state_changed("Agent/%s", p->agent);
}
ast_mutex_unlock(&agentlock);
if (!res)
res = ast_safe_sleep(chan, 500);
ast_mutex_unlock(&p->lock);
- if (persistent_agents)
- dump_agents();
} else if (!res) {
#ifdef HONOR_MUSIC_CLASS
/* check if the moh class was changed with setmusiconhold */