app_queue.c

							/* This is our guy if someone answered. */
							if (!peer) {
								if (option_verbose > 2)
									ast_verbose( VERBOSE_PREFIX_3 "%s answered %s\n", o->chan->name, in->name);
								peer = o;
								*allowredir_in = o->allowredirect_in;
								*allowredir_out = o->allowredirect_out;
								*allowdisconnect_in = o->allowdisconnect_out;
								*allowdisconnect_out = o->allowdisconnect_out;
							}
							break;
						case AST_CONTROL_BUSY:
							if (option_verbose > 2)
								ast_verbose( VERBOSE_PREFIX_3 "%s is busy\n", o->chan->name);
							o->stillgoing = 0;
							if (in->cdr)
								ast_cdr_busy(in->cdr);
							ast_hangup(o->chan);
							o->chan = NULL;
							if (qe->parent->strategy)
								ring_one(qe, outgoing);
							numbusies++;
							break;
						case AST_CONTROL_CONGESTION:
							if (option_verbose > 2)
								ast_verbose( VERBOSE_PREFIX_3 "%s is circuit-busy\n", o->chan->name);
							o->stillgoing = 0;
							if (in->cdr)
								ast_cdr_busy(in->cdr);
							ast_hangup(o->chan);
							o->chan = NULL;
							if (qe->parent->strategy)
								ring_one(qe, outgoing);
							numbusies++;
							break;
						case AST_CONTROL_RINGING:
							if (option_verbose > 2)
								ast_verbose( VERBOSE_PREFIX_3 "%s is ringing\n", o->chan->name);
							if (!sentringing) {
#if 0
								ast_indicate(in, AST_CONTROL_RINGING);
#endif								
								sentringing++;
							}
							break;
						case AST_CONTROL_OFFHOOK:
							/* Ignore going off hook */
							break;
						default:
							ast_log(LOG_DEBUG, "Dunno what to do with control type %d\n", f->subclass);
						}
					}
					ast_frfree(f);
				} else {
					o->stillgoing = 0;
					ast_hangup(o->chan);
					o->chan = NULL;
					if (qe->parent->strategy)
						ring_one(qe, outgoing);
				}
			}
			o = o->next;
		}
		if (winner == in) {
			f = ast_read(in);
#if 0
			if (f && (f->frametype != AST_FRAME_VOICE))
					printf("Frame type: %d, %d\n", f->frametype, f->subclass);
			else if (!f || (f->frametype != AST_FRAME_VOICE))
				printf("Hangup received on %s\n", in->name);
#endif
			if (!f || ((f->frametype == AST_FRAME_CONTROL) && (f->subclass == AST_CONTROL_HANGUP))) {
				/* Got hung up */
				*to=-1;
				return NULL;
			}
			if (f && (f->frametype == AST_FRAME_DTMF) && allowdisconnect_out && (f->subclass == '*')) {
			    if (option_verbose > 3)
					ast_verbose(VERBOSE_PREFIX_3 "User hit %c to disconnect call.\n", f->subclass);
				*to=0;
				return NULL;
			}
			if (f && (f->frametype == AST_FRAME_DTMF) && (f->subclass != '*') && valid_exit(qe, f->subclass)) {
				if (option_verbose > 3)
					ast_verbose(VERBOSE_PREFIX_3 "User pressed digit: %c", f->subclass);
				*to=0;
				*digit=f->subclass;
				return NULL;
			}
		}
		if (!*to && (option_verbose > 2))
			ast_verbose( VERBOSE_PREFIX_3 "Nobody picked up in %d ms\n", orig);
	}

	return peer;
	
}

static int is_our_turn(struct queue_ent *qe)
{
	struct queue_ent *ch;
	int res;

	/* Atomically read the parent head -- does not need a lock */
	ch = qe->parent->head;
	/* If we are now at the top of the head, break out */
	if (ch == qe) {
		if (option_debug)
			ast_log(LOG_DEBUG, "It's our turn (%s).\n", qe->chan->name);
		res = 1;
	} else {
		if (option_debug)
			ast_log(LOG_DEBUG, "It's not our turn (%s).\n", qe->chan->name);
		res = 0;
	}
	return res;
}

static int wait_our_turn(struct queue_ent *qe, int ringing)
{
	struct queue_ent *ch;
	int res = 0;
	time_t now;

	/* This is the holding pen for callers 2 through maxlen */
	for (;;) {
		/* Atomically read the parent head -- does not need a lock */
		ch = qe->parent->head;

		/* If we are now at the top of the head, break out */
		if (ch == qe) {
			if (option_debug)
				ast_log(LOG_DEBUG, "It's our turn (%s).\n", qe->chan->name);
			break;
		}

		/* If we have timed out, break out */
		if ( qe->queuetimeout ) {
			time(&now);
			if ( (now - qe->start) >= qe->queuetimeout )
			break;
		}

		/* leave the queue if no agents, if enabled */
		if (has_no_members(qe->parent) && qe->parent->leavewhenempty) {
			leave_queue(qe);
			break;
		}

		/* Make a position announcement, if enabled */
		if (qe->parent->announcefrequency && !ringing)
			say_position(qe);

		/* Wait a second before checking again */
		res = ast_waitfordigit(qe->chan, RECHECK * 1000);
		if (res)
			break;
	}
	return res;
}

static int update_queue(struct ast_call_queue *q, struct member *member)
{
	struct member *cur;
	/* Since a reload could have taken place, we have to traverse the list to
		be sure it's still valid */
	ast_mutex_lock(&q->lock);
	cur = q->members;
	while(cur) {
		if (member == cur) {
			time(&cur->lastcall);
			cur->calls++;
			break;
		}
		cur = cur->next;
	}
	q->callscompleted++;
	ast_mutex_unlock(&q->lock);
	return 0;
}

static int calc_metric(struct ast_call_queue *q, struct member *mem, int pos, struct queue_ent *qe, struct localuser *tmp)
{
	switch (q->strategy) {
	case QUEUE_STRATEGY_RINGALL:
		/* Everyone equal, except for penalty */
		tmp->metric = mem->penalty * 1000000;
		break;
	case QUEUE_STRATEGY_ROUNDROBIN:
		if (!pos) {
			if (!q->wrapped) {
				/* No more channels, start over */
				q->rrpos = 0;
			} else {
				/* Prioritize next entry */
				q->rrpos++;
			}
			q->wrapped = 0;
		}
		/* Fall through */
	case QUEUE_STRATEGY_RRMEMORY:
		if (pos < q->rrpos) {
			tmp->metric = 1000 + pos;
		} else {
			if (pos > q->rrpos) {
				/* Indicate there is another priority */
				q->wrapped = 1;
			}
			tmp->metric = pos;
		}
		tmp->metric += mem->penalty * 1000000;
		break;
	case QUEUE_STRATEGY_RANDOM:
		tmp->metric = rand() % 1000;
		tmp->metric += mem->penalty * 1000000;
		break;
	case QUEUE_STRATEGY_FEWESTCALLS:
		tmp->metric = mem->calls;
		tmp->metric += mem->penalty * 1000000;
		break;
	case QUEUE_STRATEGY_LEASTRECENT:
		if (!mem->lastcall)
			tmp->metric = 0;
		else
			tmp->metric = 1000000 - (time(NULL) - mem->lastcall);
		tmp->metric += mem->penalty * 1000000;
		break;
	default:
		ast_log(LOG_WARNING, "Can't calculate metric for unknown strategy %d\n", q->strategy);
		break;
	}
	return 0;
}

static int try_calling(struct queue_ent *qe, char *options, char *announceoverride, char *url, int *go_on)
{
	struct member *cur;
	struct localuser *outgoing=NULL, *tmp = NULL;
	int to;
	int allowredir_in=0;
	int allowredir_out=0;
	int allowdisconnect_in=0;
	int allowdisconnect_out=0;
	char restofit[AST_MAX_EXTENSION];
	char oldexten[AST_MAX_EXTENSION]="";
	char oldcontext[AST_MAX_EXTENSION]="";
	char queuename[256]="";
	char *newnum;
	char *monitorfilename;
	struct ast_channel *peer;
	struct localuser *lpeer;
	struct member *member;
	int res = 0, bridge = 0;
	int zapx = 2;
	int x=0;
	char *announce = NULL;
	char digit = 0;
	time_t callstart;
	time_t now;
	struct ast_bridge_config config;
	/* Hold the lock while we setup the outgoing calls */
	ast_mutex_lock(&qe->parent->lock);
	if (option_debug)
		ast_log(LOG_DEBUG, "%s is trying to call a queue member.\n", 
							qe->chan->name);
	strncpy(queuename, qe->parent->name, sizeof(queuename) - 1);
	time(&now);
	cur = qe->parent->members;
	if (!ast_strlen_zero(qe->announce))
		announce = qe->announce;
	if (announceoverride && !ast_strlen_zero(announceoverride))
		announce = announceoverride;
	while(cur) {
		/* Get a technology/[device:]number pair */
		tmp = malloc(sizeof(struct localuser));
		if (!tmp) {
			ast_mutex_unlock(&qe->parent->lock);
			ast_log(LOG_WARNING, "Out of memory\n");
			goto out;
		}
		memset(tmp, 0, sizeof(struct localuser));
		tmp->stillgoing = -1;
		if (options) {
			if (strchr(options, 't'))
				tmp->allowredirect_in = 1;
			if (strchr(options, 'T'))
				tmp->allowredirect_out = 1;
			if (strchr(options, 'r'))
				tmp->ringbackonly = 1;
			if (strchr(options, 'm'))
				tmp->musiconhold = 1;
			if (strchr(options, 'd'))
				tmp->dataquality = 1;
			if (strchr(options, 'h'))
				tmp->allowdisconnect_in = 1;
			if (strchr(options, 'H'))
				tmp->allowdisconnect_out = 1;
			if ((strchr(options, 'n')) && (now - qe->start >= qe->parent->timeout))
				*go_on = 1;
		}
		if (option_debug) {
			if (url)
				ast_log(LOG_DEBUG, "Queue with URL=%s_\n", url);
			else 
				ast_log(LOG_DEBUG, "Simple queue (no URL)\n");
		}

		tmp->member = cur;		/* Never directly dereference!  Could change on reload */
		strncpy(tmp->tech, cur->tech, sizeof(tmp->tech)-1);
		strncpy(tmp->numsubst, cur->loc, sizeof(tmp->numsubst)-1);
		tmp->oldstatus = cur->status;
		tmp->lastcall = cur->lastcall;
		/* If we're dialing by extension, look at the extension to know what to dial */
		if ((newnum = strstr(tmp->numsubst, "BYEXTENSION"))) {
			strncpy(restofit, newnum + strlen("BYEXTENSION"), sizeof(restofit)-1);
			snprintf(newnum, sizeof(tmp->numsubst) - (newnum - tmp->numsubst), "%s%s", qe->chan->exten,restofit);
			if (option_debug)
				ast_log(LOG_DEBUG, "Dialing by extension %s\n", tmp->numsubst);
		}
		/* Special case: If we ring everyone, go ahead and ring them, otherwise
		   just calculate their metric for the appropriate strategy */
		calc_metric(qe->parent, cur, x++, qe, tmp);
		/* Put them in the list of outgoing thingies...  We're ready now. 
		   XXX If we're forcibly removed, these outgoing calls won't get
		   hung up XXX */
		tmp->next = outgoing;
		outgoing = tmp;		
		/* If this line is up, don't try anybody else */
		if (outgoing->chan && (outgoing->chan->_state == AST_STATE_UP))
			break;

		cur = cur->next;
	}
	if (qe->parent->timeout)
		to = qe->parent->timeout * 1000;
	else
		to = -1;
	ring_one(qe, outgoing);
	ast_mutex_unlock(&qe->parent->lock);
	lpeer = wait_for_answer(qe, outgoing, &to, &allowredir_in, &allowredir_out, &allowdisconnect_in, &allowdisconnect_out, &digit);
	ast_mutex_lock(&qe->parent->lock);
	if (qe->parent->strategy == QUEUE_STRATEGY_RRMEMORY) {
		store_next(qe, outgoing);
	}
	ast_mutex_unlock(&qe->parent->lock);
	if (lpeer)
		peer = lpeer->chan;
	else
		peer = NULL;
	if (!peer) {
		if (to) {
			/* Musta gotten hung up */
			record_abandoned(qe);
			res = -1;
		} else {
			if (digit && valid_exit(qe, digit))
				res=digit;
			else
				/* Nobody answered, next please? */
				res=0;
		}
		if (option_debug)
			ast_log(LOG_DEBUG, "%s: Nobody answered.\n", qe->chan->name);
		goto out;
	}
	if (peer) {
		/* Ah ha!  Someone answered within the desired timeframe.  Of course after this
		   we will always return with -1 so that it is hung up properly after the 
		   conversation.  */
		qe->handled++;
		if (!strcmp(qe->chan->type,"Zap")) {
			if (tmp->dataquality) zapx = 0;
			ast_channel_setoption(qe->chan,AST_OPTION_TONE_VERIFY,&zapx,sizeof(char),0);
		}			
		if (!strcmp(peer->type,"Zap")) {
			if (tmp->dataquality) zapx = 0;
			ast_channel_setoption(peer,AST_OPTION_TONE_VERIFY,&zapx,sizeof(char),0);
		}
		/* Update parameters for the queue */
		recalc_holdtime(qe);
		member = lpeer->member;
		hanguptree(outgoing, peer);
		outgoing = NULL;
		if (announce || qe->parent->reportholdtime || qe->parent->memberdelay) {
			int res2;
			res2 = ast_autoservice_start(qe->chan);
			if (!res2) {
				if (qe->parent->memberdelay) {
					ast_log(LOG_NOTICE, "Delaying member connect for %d seconds\n", qe->parent->memberdelay);
					res2 |= ast_safe_sleep(peer, qe->parent->memberdelay * 1000);
				}
				if (!res2 && announce) {
					if (play_file(peer, announce))
						ast_log(LOG_WARNING, "Announcement file '%s' is unavailable, continuing anyway...\n", announce);
				}
				if (!res2 && qe->parent->reportholdtime) {
					if (!play_file(peer, qe->parent->sound_reporthold)) {
						int holdtime;
						time_t now;

						time(&now);
						holdtime = abs((now - qe->start) / 60);
						if (holdtime < 2) {
							play_file(peer, qe->parent->sound_lessthan);
							ast_say_number(peer, 2, AST_DIGIT_ANY, peer->language, NULL);
						} else 
							ast_say_number(peer, holdtime, AST_DIGIT_ANY, peer->language, NULL);
						play_file(peer, qe->parent->sound_minutes);
					}
				}
			}
			res2 |= ast_autoservice_stop(qe->chan);
			if (res2) {
				/* Agent must have hung up */
				ast_log(LOG_WARNING, "Agent on %s hungup on the customer.  They're going to be pissed.\n", peer->name);
				ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "AGENTDUMP", "%s", "");
				ast_hangup(peer);
				return -1;
			}
		}
		/* Stop music on hold */
		ast_moh_stop(qe->chan);
		/* If appropriate, log that we have a destination channel */
		if (qe->chan->cdr)
			ast_cdr_setdestchan(qe->chan->cdr, peer->name);
		/* Make sure channels are compatible */
		res = ast_channel_make_compatible(qe->chan, peer);
		if (res < 0) {
			ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "SYSCOMPAT", "%s", "");
			ast_log(LOG_WARNING, "Had to drop call because I couldn't make %s compatible with %s\n", qe->chan->name, peer->name);
			ast_hangup(peer);
			return -1;
		}
		/* Begin Monitoring */
		if (qe->parent->monfmt && *qe->parent->monfmt) {
			monitorfilename = pbx_builtin_getvar_helper( qe->chan, "MONITOR_FILENAME");
			if(monitorfilename) {
				ast_monitor_start( peer, qe->parent->monfmt, monitorfilename, 1 );
			} else {
				ast_monitor_start( peer, qe->parent->monfmt, qe->chan->cdr->uniqueid, 1 );
			}
			if(qe->parent->monjoin) {
				ast_monitor_setjoinfiles( peer, 1);
			}
		}
		/* Drop out of the queue at this point, to prepare for next caller */
		leave_queue(qe);			
 		if( url && !ast_strlen_zero(url) && ast_channel_supports_html(peer) ) {
			if (option_debug)
	 			ast_log(LOG_DEBUG, "app_queue: sendurl=%s.\n", url);
 			ast_channel_sendurl( peer, url );
 		}
		ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "CONNECT", "%ld", (long)time(NULL) - qe->start);
		strncpy(oldcontext, qe->chan->context, sizeof(oldcontext) - 1);
		strncpy(oldexten, qe->chan->exten, sizeof(oldexten) - 1);
		time(&callstart);

		memset(&config,0,sizeof(struct ast_bridge_config));
        config.allowredirect_in = allowredir_in;
        config.allowredirect_out = allowredir_out;
        config.allowdisconnect_in = allowdisconnect_in;
	config.allowdisconnect_out = allowdisconnect_out;
        bridge = ast_bridge_call(qe->chan,peer,&config);

		if (strcasecmp(oldcontext, qe->chan->context) || strcasecmp(oldexten, qe->chan->exten)) {
			ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "TRANSFER", "%s|%s", qe->chan->exten, qe->chan->context);
		} else if (qe->chan->_softhangup) {
			ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "COMPLETECALLER", "%ld|%ld", (long)(callstart - qe->start), (long)(time(NULL) - callstart));
		} else {
			ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "COMPLETEAGENT", "%ld|%ld", (long)(callstart - qe->start), (long)(time(NULL) - callstart));
		}

		if(bridge != AST_PBX_NO_HANGUP_PEER)
			ast_hangup(peer);
		update_queue(qe->parent, member);
		if( bridge == 0 ) res=1; /* JDG: bridge successfull, leave app_queue */
		else res = bridge; /* bridge error, stay in the queue */
	}	
out:
	hanguptree(outgoing, NULL);
	return res;
}

static int wait_a_bit(struct queue_ent *qe)
{
	/* Don't need to hold the lock while we setup the outgoing calls */
	int retrywait = qe->parent->retry * 1000;
	return ast_waitfordigit(qe->chan, retrywait);
}

// [PHM 06/26/03]

static struct member * interface_exists( struct ast_call_queue * q, char * interface )
{
	struct member * ret = NULL ;
	struct member *mem;
	char buf[500] ;

	if( q != NULL )
	{
		mem = q->members ;

		while( mem != NULL ) {
			snprintf( buf, sizeof(buf), "%s/%s", mem->tech, mem->loc);

			if( strcmp( buf, interface ) == 0 ) {
				ret = mem ;
				break ;
			}
			else
				mem = mem->next ;
		}
	}

	return( ret ) ;
}


static struct member * create_queue_node( char * interface, int penalty )
{
	struct member * cur ;
	char * tmp ;
	
	/* Add a new member */

	cur = malloc(sizeof(struct member));

	if (cur) {
		memset(cur, 0, sizeof(struct member));
		cur->penalty = penalty;
		strncpy(cur->tech, interface, sizeof(cur->tech) - 1);
		if ((tmp = strchr(cur->tech, '/')))
			*tmp = '\0';
		if ((tmp = strchr(interface, '/'))) {
			tmp++;
			strncpy(cur->loc, tmp, sizeof(cur->loc) - 1);
		} else
			ast_log(LOG_WARNING, "No location at interface '%s'\n", interface);
		cur->status = ast_device_state(interface);
	}

	return( cur ) ;
}

static int remove_from_queue(char *queuename, char *interface)
{
	struct ast_call_queue *q;
	struct member *last_member, *look;
	int res = RES_NOSUCHQUEUE;

	ast_mutex_lock(&qlock);
	for (q = queues ; q ; q = q->next) {
		ast_mutex_lock(&q->lock);
		if (!strcmp(q->name, queuename)) {
			if ((last_member = interface_exists(q, interface))) {
				if ((look = q->members) == last_member) {
					q->members = last_member->next;
				} else {
					while (look != NULL) {
						if (look->next == last_member) {
							look->next = last_member->next;
							break;
						} else {
							 look = look->next;
						}
					}
				}
				manager_event(EVENT_FLAG_AGENT, "QueueMemberRemoved",
						"Queue: %s\r\n"
						"Location: %s/%s\r\n",
					q->name, last_member->tech, last_member->loc);
				free(last_member);
				res = RES_OKAY;
			} else {
				res = RES_EXISTS;
			}
			ast_mutex_unlock(&q->lock);
			break;
		}
		ast_mutex_unlock(&q->lock);
	}
	ast_mutex_unlock(&qlock);
	return res;
}

static int add_to_queue(char *queuename, char *interface, int penalty)
{
	struct ast_call_queue *q;
	struct member *new_member;
	int res = RES_NOSUCHQUEUE;

	ast_mutex_lock(&qlock);
	for (q = queues ; q ; q = q->next) {
		ast_mutex_lock(&q->lock);
		if (!strcmp(q->name, queuename)) {
			if (interface_exists(q, interface) == NULL) {
				new_member = create_queue_node(interface, penalty);

				if (new_member != NULL) {
					new_member->dynamic = 1;
					new_member->next = q->members;
					q->members = new_member;
					manager_event(EVENT_FLAG_AGENT, "QueueMemberAdded",
						"Queue: %s\r\n"
						"Location: %s/%s\r\n"
						"Membership: %s\r\n"
						"Penalty: %d\r\n"
						"CallsTaken: %d\r\n"
						"LastCall: %ld\r\n"
						"Status: %d\r\n",
					q->name, new_member->tech, new_member->loc, new_member->dynamic ? "dynamic" : "static",
					new_member->penalty, new_member->calls, new_member->lastcall, new_member->status);
					res = RES_OKAY;
				} else {
					res = RES_OUTOFMEMORY;
				}
			} else {
				res = RES_EXISTS;
			}
			ast_mutex_unlock(&q->lock);
			break;
		}
		ast_mutex_unlock(&q->lock);
	}
	ast_mutex_unlock(&qlock);
	return res;
}

static int rqm_exec(struct ast_channel *chan, void *data)
{
	int res=-1;
	struct localuser *u;
	char *info, *queuename;
	char tmpchan[256]="";
	char *interface = NULL;

	if (!data) {
		ast_log(LOG_WARNING, "RemoveQueueMember requires an argument (queuename[|interface])\n");
		return -1;
	}

	info = ast_strdupa((char *)data);
	if (!info) {
		ast_log(LOG_ERROR, "Out of memory\n");
		return -1;
	}

	LOCAL_USER_ADD(u);

	queuename = info;
	if (queuename) {
		interface = strchr(queuename, '|');
		if (interface) {
			*interface = '\0';
			interface++;
		}
		else {
			strncpy(tmpchan, chan->name, sizeof(tmpchan) - 1);
			interface = strrchr(tmpchan, '-');
			if (interface)
				*interface = '\0';
			interface = tmpchan;
		}
	}

	switch (remove_from_queue(queuename, interface)) {
	case RES_OKAY:
		ast_log(LOG_NOTICE, "Removed interface '%s' from queue '%s'\n", interface, queuename);
		res = 0;
		break;
	case RES_EXISTS:
		ast_log(LOG_WARNING, "Unable to remove interface '%s' from queue '%s': Not there\n", interface, queuename);
		if (ast_exists_extension(chan, chan->context, chan->exten, chan->priority + 101, chan->cid.cid_num)) {
			chan->priority += 100;
		}
		res = 0;
		break;
	case RES_NOSUCHQUEUE:
		ast_log(LOG_WARNING, "Unable to remove interface from queue '%s': No such queue\n", queuename);
		res = 0;
		break;
	case RES_OUTOFMEMORY:
		ast_log(LOG_ERROR, "Out of memory\n");
		break;
	}

	LOCAL_USER_REMOVE(u);
	return res;
}

static int aqm_exec(struct ast_channel *chan, void *data)
{
	int res=-1;
	struct localuser *u;
	char *queuename;
	char *info;
	char tmpchan[512]="";
	char *interface=NULL;
	char *penaltys=NULL;
	int penalty = 0;

	if (!data) {
		ast_log(LOG_WARNING, "AddQueueMember requires an argument (queuename[|[interface][|penalty]])\n");
		return -1;
	}

	info = ast_strdupa((char *)data);
	if (!info) {
		ast_log(LOG_ERROR, "Out of memory\n");
		return -1;
	}
	LOCAL_USER_ADD(u);

	queuename = info;
	if (queuename) {
		interface = strchr(queuename, '|');
		if (interface) {
			*interface = '\0';
			interface++;
		}
		if (interface) {
			penaltys = strchr(interface, '|');
			if (penaltys) {
				*penaltys = '\0';
				penaltys++;
			}
		}
		if (!interface || ast_strlen_zero(interface)) {
			strncpy(tmpchan, chan->name, sizeof(tmpchan) - 1);
			interface = strrchr(tmpchan, '-');
			if (interface)
				*interface = '\0';
			interface = tmpchan;
		}
		if (penaltys && strlen(penaltys)) {
			if ((sscanf(penaltys, "%d", &penalty) != 1) || penalty < 0) {
				ast_log(LOG_WARNING, "Penalty '%s' is invalid, must be an integer >= 0\n", penaltys);
				penalty = 0;
			}
		}
	}

	switch (add_to_queue(queuename, interface, penalty)) {
	case RES_OKAY:
		ast_log(LOG_NOTICE, "Added interface '%s' to queue '%s'\n", interface, queuename);
		res = 0;
		break;
	case RES_EXISTS:
		ast_log(LOG_WARNING, "Unable to add interface '%s' to queue '%s': Already there\n", interface, queuename);
		if (ast_exists_extension(chan, chan->context, chan->exten, chan->priority + 101, chan->cid.cid_num)) {
			chan->priority += 100;
		}
		res = 0;
		break;
	case RES_NOSUCHQUEUE:
		ast_log(LOG_WARNING, "Unable to add interface to queue '%s': No such queue\n", queuename);
		res = 0;
		break;
	case RES_OUTOFMEMORY:
		ast_log(LOG_ERROR, "Out of memory\n");
		break;
	}

	LOCAL_USER_REMOVE(u);
	return res;
}

static int queue_exec(struct ast_channel *chan, void *data)
{
	int res=-1;
	int ringing=0;
	struct localuser *u;
	char *queuename;
	char info[512];
	char *options = NULL;
	char *url = NULL;
	char *announceoverride = NULL;
	char *user_priority;
	int prio;
	char *queuetimeoutstr = NULL;

	/* whether to exit Queue application after the timeout hits */
	int go_on = 0;

	/* Our queue entry */
	struct queue_ent qe;
	
	if (!data) {
		ast_log(LOG_WARNING, "Queue requires an argument (queuename[|[timeout][|URL]])\n");
		return -1;
	}
	
	LOCAL_USER_ADD(u);

	/* Setup our queue entry */
	memset(&qe, 0, sizeof(qe));
	
	/* Parse our arguments XXX Check for failure XXX */
	strncpy(info, (char *)data, strlen((char *)data) + AST_MAX_EXTENSION-1);
	queuename = info;
	if (queuename) {
		options = strchr(queuename, '|');
		if (options) {
			*options = '\0';
			options++;
			url = strchr(options, '|');
			if (url) {
				*url = '\0';
				url++;
				announceoverride = strchr(url, '|');
				if (announceoverride) {
					*announceoverride = '\0';
					announceoverride++;
					queuetimeoutstr = strchr(announceoverride, '|');
					if (queuetimeoutstr) {
						*queuetimeoutstr = '\0';
						queuetimeoutstr++;
						qe.queuetimeout = atoi(queuetimeoutstr);
					} else {
						qe.queuetimeout = 0;
					}
				}
			}
		}
	}

	/* Get the priority from the variable ${QUEUE_PRIO} */
	user_priority = pbx_builtin_getvar_helper(chan, "QUEUE_PRIO");
	if (user_priority) {
		if (sscanf(user_priority, "%d", &prio) == 1) {
			if (option_debug)
				ast_log(LOG_DEBUG, "%s: Got priority %d from ${QUEUE_PRIO}.\n",
								chan->name, prio);
		} else {
			ast_log(LOG_WARNING, "${QUEUE_PRIO}: Invalid value (%s), channel %s.\n",
							user_priority, chan->name);
			prio = 0;
		}
	} else {
		if (option_debug)
			ast_log(LOG_DEBUG, "NO QUEUE_PRIO variable found. Using default.\n");
		prio = 0;
	}

	if (options) {
		if (strchr(options, 'r')) {
			ringing = 1;
		}
	}

//	if (option_debug) 
		ast_log(LOG_DEBUG, "queue: %s, options: %s, url: %s, announce: %s, timeout: %d, priority: %d\n",
				queuename, options, url, announceoverride, qe.queuetimeout, (int)prio);

	qe.chan = chan;
	qe.start = time(NULL);
	qe.prio = (int)prio;
	qe.last_pos_said = 0;
	qe.last_pos = 0;
	if (!join_queue(queuename, &qe)) {
		ast_queue_log(queuename, chan->uniqueid, "NONE", "ENTERQUEUE", "%s|%s", url ? url : "", chan->cid.cid_num ? chan->cid.cid_num : "");
		/* Start music on hold */
check_turns:
		if (ringing) {
			ast_indicate(chan, AST_CONTROL_RINGING);
		} else {              
			ast_moh_start(chan, qe.moh);
		}
		for (;;) {
			/* This is the wait loop for callers 2 through maxlen */

			res = wait_our_turn(&qe, ringing);
			/* If they hungup, return immediately */
			if (res < 0) {
				/* Record this abandoned call */
				record_abandoned(&qe);
				ast_queue_log(queuename, chan->uniqueid, "NONE", "ABANDON", "%d|%d|%ld", qe.pos, qe.opos, (long)time(NULL) - qe.start);
				if (option_verbose > 2) {
					ast_verbose(VERBOSE_PREFIX_3 "User disconnected while waiting their turn\n");
					res = -1;
				}
				break;
			}
			if (!res) 
				break;
			if (valid_exit(&qe, res)) {
				ast_queue_log(queuename, chan->uniqueid, "NONE", "EXITWITHKEY", "%c|%d", res, qe.pos);
				break;
			}
		}
		if (!res) {
			int makeannouncement = 0;
			for (;;) {
				/* This is the wait loop for the head caller*/
				/* To exit, they may get their call answered; */
				/* they may dial a digit from the queue context; */
				/* or, they may timeout. */

				/* Leave if we have exceeded our queuetimeout */
				if (qe.queuetimeout && ( (time(NULL) - qe.start) >= qe.queuetimeout) ) {
					res = 0;
					break;
				}

				if (makeannouncement) {
					/* Make a position announcement, if enabled */
					if (qe.parent->announcefrequency && !ringing)
						say_position(&qe);
				}
				makeannouncement = 1;

				/* Try calling all queue members for 'timeout' seconds */
				res = try_calling(&qe, options, announceoverride, url, &go_on);
				if (res) {
					if (res < 0) {
						if (!qe.handled)
							ast_queue_log(queuename, chan->uniqueid, "NONE", "ABANDON", "%d|%d|%ld", qe.pos, qe.opos, (long)time(NULL) - qe.start);
					} else if (res > 0)
						ast_queue_log(queuename, chan->uniqueid, "NONE", "EXITWITHKEY", "%c|%d", res, qe.pos);
					break;
				}

				/* leave the queue if no agents, if enabled */
				if (has_no_members(qe.parent) && (qe.parent->leavewhenempty)) {
					res = 0;
					break;
				}

				/* Leave if we have exceeded our queuetimeout */
				if (qe.queuetimeout && ( (time(NULL) - qe.start) >= qe.queuetimeout) ) {
					res = 0;
					break;
				}

				/* OK, we didn't get anybody; wait for 'retry' seconds; may get a digit to exit with */
				res = wait_a_bit(&qe);
				if (res < 0) {
					ast_queue_log(queuename, chan->uniqueid, "NONE", "ABANDON", "%d|%d|%ld", qe.pos, qe.opos, (long)time(NULL) - qe.start);
					if (option_verbose > 2) {
						ast_verbose(VERBOSE_PREFIX_3 "User disconnected when they almost made it\n");
						res = -1;
					}
					break;
				}
				if (res && valid_exit(&qe, res)) {
					ast_queue_log(queuename, chan->uniqueid, "NONE", "EXITWITHKEY", "%c|%d", res, qe.pos);
					break;
				}
				/* exit after 'timeout' cycle if 'n' option enabled */
				if (go_on) {
					if (option_verbose > 2) {
						ast_verbose(VERBOSE_PREFIX_3 "Exiting on time-out cycle\n");
						res = -1;
					}
					ast_queue_log(queuename, chan->uniqueid, "NONE", "EXITWITHTIMEOUT", "%d", qe.pos);
					res = 0;
					break;
				}
				/* Since this is a priority queue and 
				 * it is not sure that we are still at the head
				 * of the queue, go and check for our turn again.
				 */
				if (!is_our_turn(&qe)) {
					ast_log(LOG_DEBUG, "Darn priorities, going back in queue (%s)!\n",
								qe.chan->name);
					goto check_turns;
				}
			}
		}
		/* Don't allow return code > 0 */
		if (res >= 0 && res != AST_PBX_KEEPALIVE) {
			res = 0;	
			if (ringing) {
				ast_indicate(chan, -1);
			} else {
				ast_moh_stop(chan);
			}			
			ast_stopstream(chan);
		}
		leave_queue(&qe);
	} else {
		ast_log(LOG_WARNING, "Unable to join queue '%s'\n", queuename);
		res =  0;
	}
	LOCAL_USER_REMOVE(u);
	return res;
}

static void reload_queues(void)
{
	struct ast_call_queue *q, *ql, *qn;
	struct ast_config *cfg;
	char *cat, *tmp;
	struct ast_variable *var;
	struct member *prev, *cur;
	int new;
	cfg = ast_load("queues.conf");
	if (!cfg) {
		ast_log(LOG_NOTICE, "No call queueing config file, so no call queues\n");
		return;