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if (!strcmp(q->name, cat))
break;
q = q->next;
}
if (!q) {
/* Make one then */
q = malloc(sizeof(struct ast_call_queue));
if (q) {
/* Initialize it */
memset(q, 0, sizeof(struct ast_call_queue));
ast_mutex_init(&q->lock);
strncpy(q->name, cat, sizeof(q->name) - 1);
new = 1;
} else new = 0;
} else
new = 0;
if (q) {
if (!new)
ast_mutex_lock(&q->lock);
/* Re-initialize the queue */
q->dead = 0;
q->retry = 0;
q->timeout = -1;
q->maxlen = 0;
q->announcefrequency = 0;
q->announceholdtime = 0;
q->roundingseconds = 0; /* Default - don't announce seconds */
q->holdtime = 0;
q->callscompleted = 0;
q->callsabandoned = 0;
q->callscompletedinsl = 0;
q->servicelevel = 0;
q->moh[0] = '\0';
q->announce[0] = '\0';
q->context[0] = '\0';
q->monfmt[0] = '\0';
strncpy(q->sound_next, "queue-youarenext", sizeof(q->sound_next) - 1);
strncpy(q->sound_thereare, "queue-thereare", sizeof(q->sound_thereare) - 1);
strncpy(q->sound_calls, "queue-callswaiting", sizeof(q->sound_calls) - 1);
strncpy(q->sound_holdtime, "queue-holdtime", sizeof(q->sound_holdtime) - 1);
strncpy(q->sound_minutes, "queue-minutes", sizeof(q->sound_minutes) - 1);
strncpy(q->sound_seconds, "queue-seconds", sizeof(q->sound_seconds) - 1);
strncpy(q->sound_thanks, "queue-thankyou", sizeof(q->sound_thanks) - 1);
strncpy(q->sound_lessthan, "queue-less-than", sizeof(q->sound_lessthan) - 1);
strncpy(q->sound_reporthold, "queue-reporthold", sizeof(q->sound_reporthold) - 1);
prev = q->members;
if (prev) {
/* find the end of any dynamic members */
while(prev->next)
prev = prev->next;
}
var = ast_variable_browse(cfg, cat);
while(var) {
if (!strcasecmp(var->name, "member")) {
/* Add a new member */
cur = malloc(sizeof(struct member));
if (cur) {
memset(cur, 0, sizeof(struct member));
strncpy(cur->tech, var->value, sizeof(cur->tech) - 1);
if ((tmp = strchr(cur->tech, ','))) {
*tmp = '\0';
tmp++;
cur->penalty = atoi(tmp);
if (cur->penalty < 0)
cur->penalty = 0;
}
if ((tmp = strchr(cur->tech, '/')))
*tmp = '\0';
if ((tmp = strchr(var->value, '/'))) {
tmp++;
strncpy(cur->loc, tmp, sizeof(cur->loc) - 1);
if ((tmp = strchr(cur->loc, ',')))
*tmp = '\0';
} else
ast_log(LOG_WARNING, "No location at line %d of queue.conf\n", var->lineno);
if (prev)
prev->next = cur;
else
q->members = cur;
prev = cur;
}
} else if (!strcasecmp(var->name, "music")) {
strncpy(q->moh, var->value, sizeof(q->moh) - 1);
} else if (!strcasecmp(var->name, "announce")) {
strncpy(q->announce, var->value, sizeof(q->announce) - 1);
} else if (!strcasecmp(var->name, "context")) {
strncpy(q->context, var->value, sizeof(q->context) - 1);
} else if (!strcasecmp(var->name, "timeout")) {
q->timeout = atoi(var->value);
} else if (!strcasecmp(var->name, "monitor-join")) {
q->monjoin = ast_true(var->value);
} else if (!strcasecmp(var->name, "monitor-format")) {
strncpy(q->monfmt, var->value, sizeof(q->monfmt) - 1);
} else if (!strcasecmp(var->name, "queue-youarenext")) {
strncpy(q->sound_next, var->value, sizeof(q->sound_next) - 1);
} else if (!strcasecmp(var->name, "queue-thereare")) {
strncpy(q->sound_thereare, var->value, sizeof(q->sound_thereare) - 1);
} else if (!strcasecmp(var->name, "queue-callswaiting")) {
strncpy(q->sound_calls, var->value, sizeof(q->sound_calls) - 1);
} else if (!strcasecmp(var->name, "queue-holdtime")) {
strncpy(q->sound_holdtime, var->value, sizeof(q->sound_holdtime) - 1);
} else if (!strcasecmp(var->name, "queue-minutes")) {
strncpy(q->sound_minutes, var->value, sizeof(q->sound_minutes) - 1);
} else if (!strcasecmp(var->name, "queue-seconds")) {
strncpy(q->sound_seconds, var->value, sizeof(q->sound_seconds) - 1);
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} else if (!strcasecmp(var->name, "queue-lessthan")) {
strncpy(q->sound_lessthan, var->value, sizeof(q->sound_lessthan) - 1);
} else if (!strcasecmp(var->name, "queue-thankyou")) {
strncpy(q->sound_thanks, var->value, sizeof(q->sound_thanks) - 1);
} else if (!strcasecmp(var->name, "queue-reporthold")) {
strncpy(q->sound_reporthold, var->value, sizeof(q->sound_reporthold) - 1);
} else if (!strcasecmp(var->name, "announce-frequency")) {
q->announcefrequency = atoi(var->value);
} else if (!strcasecmp(var->name, "announce-round-seconds")) {
q->roundingseconds = atoi(var->value);
if(q->roundingseconds>60 || q->roundingseconds<0) {
ast_log(LOG_WARNING, "'%s' isn't a valid value for queue-rounding-seconds using 0 instead at line %d of queue.conf\n", var->value, var->lineno);
q->roundingseconds=0;
}
} else if (!strcasecmp(var->name, "announce-holdtime")) {
q->announceholdtime = (!strcasecmp(var->value,"once")) ? 1 : ast_true(var->value);
} else if (!strcasecmp(var->name, "retry")) {
q->retry = atoi(var->value);
} else if (!strcasecmp(var->name, "wrapuptime")) {
q->wrapuptime = atoi(var->value);
} else if (!strcasecmp(var->name, "maxlen")) {
q->maxlen = atoi(var->value);
} else if (!strcasecmp(var->name, "servicelevel")) {
q->servicelevel= atoi(var->value);
} else if (!strcasecmp(var->name, "strategy")) {
q->strategy = strat2int(var->value);
if (q->strategy < 0) {
ast_log(LOG_WARNING, "'%s' isn't a valid strategy, using ringall instead\n", var->value);
q->strategy = 0;
}
} else if (!strcasecmp(var->name, "joinempty")) {
q->joinempty = ast_true(var->value);
} else if (!strcasecmp(var->name, "leavewhenempty")) {
q->leavewhenempty = ast_true(var->value);
} else if (!strcasecmp(var->name, "eventwhencalled")) {
q->eventwhencalled = ast_true(var->value);
} else if (!strcasecmp(var->name, "reportholdtime")) {
q->reportholdtime = ast_true(var->value);
} else if (!strcasecmp(var->name, "memberdelay")) {
q->memberdelay = atoi(var->value);
} else {
ast_log(LOG_WARNING, "Unknown keyword in queue '%s': %s at line %d of queue.conf\n", cat, var->name, var->lineno);
}
var = var->next;
}
if (q->retry < 1)
q->retry = DEFAULT_RETRY;
if (q->timeout < 0)
q->timeout = DEFAULT_TIMEOUT;
if (q->maxlen < 0)
q->maxlen = 0;
if (!new)
ast_mutex_unlock(&q->lock);
if (new) {
q->next = queues;
queues = q;
}
}
}
cat = ast_category_browse(cfg, cat);
}
q = queues;
ql = NULL;
while(q) {
qn = q->next;
if (q->dead) {
if (ql)
ql->next = q->next;
else
queues = q->next;
if (!q->count) {
free(q);
} else
ast_log(LOG_WARNING, "XXX Leaking a little memory :( XXX\n");
} else {
char tmp[256];
cur = q->members;
while(cur) {
snprintf(tmp, sizeof(tmp), "%s/%s", cur->tech, cur->loc);
cur->status = ast_device_state(tmp);
cur = cur->next;
}
ast_mutex_unlock(&qlock);
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static char *status2str(int status, char *buf, int buflen)
{
switch(status) {
case AST_DEVICE_UNKNOWN:
strncpy(buf, "unknown", buflen - 1);
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break;
case AST_DEVICE_NOT_INUSE:
strncpy(buf, "notinuse", buflen - 1);
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break;
case AST_DEVICE_INUSE:
strncpy(buf, "inuse", buflen - 1);
break;
case AST_DEVICE_BUSY:
strncpy(buf, "busy", buflen - 1);
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break;
case AST_DEVICE_INVALID:
strncpy(buf, "invalid", buflen - 1);
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break;
case AST_DEVICE_UNAVAILABLE:
strncpy(buf, "unavailable", buflen - 1);
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break;
default:
snprintf(buf, buflen, "unknown status %d", status);
}
return buf;
}
static int __queues_show(int fd, int argc, char **argv, int queue_show)
struct queue_ent *qe;
struct member *mem;
int pos;
time_t now;
char max[80] = "";
char calls[80] = "";
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char tmpbuf[80] = "";
if ((!queue_show && argc != 2) || (queue_show && argc != 3))
if (queue_show)
ast_cli(fd, "No such queue: %s.\n",argv[2]);
else
ast_cli(fd, "No queues.\n");
ast_mutex_lock(&q->lock);
if (queue_show) {
if (strcasecmp(q->name, argv[2]) != 0) {
ast_mutex_unlock(&q->lock);
if (!q) {
ast_cli(fd, "No such queue: %s.\n",argv[2]);
break;
}
continue;
}
}
if (q->maxlen)
snprintf(max, sizeof(max), "%d", q->maxlen);
else
strncpy(max, "unlimited", sizeof(max) - 1);
sl = 0;
if(q->callscompleted > 0)
sl = 100*((float)q->callscompletedinsl/(float)q->callscompleted);
ast_cli(fd, "%-12.12s has %d calls (max %s) in '%s' strategy (%ds holdtime), C:%d, A:%d, SL:%2.1f%% within %ds\n",
q->name, q->count, max, int2strat(q->strategy), q->holdtime, q->callscompleted, q->callsabandoned,sl,q->servicelevel);
if (q->members) {
ast_cli(fd, " Members: \n");
for (mem = q->members; mem; mem = mem->next) {
if (mem->penalty)
snprintf(max, sizeof(max) - 20, " with penalty %d", mem->penalty);
else
max[0] = '\0';
strncat(max, " (dynamic)", sizeof(max) - strlen(max) - 1);
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if (mem->status)
snprintf(max + strlen(max), sizeof(max) - strlen(max), " (%s)", status2str(mem->status, tmpbuf, sizeof(tmpbuf)));
if (mem->calls) {
snprintf(calls, sizeof(calls), " has taken %d calls (last was %ld secs ago)",
mem->calls, (long)(time(NULL) - mem->lastcall));
} else
strncpy(calls, " has taken no calls yet", sizeof(calls) - 1);
ast_cli(fd, " %s/%s%s%s\n", mem->tech, mem->loc, max, calls);
}
} else
ast_cli(fd, " No Members\n");
if (q->head) {
pos = 1;
ast_cli(fd, " Callers: \n");
for (qe = q->head; qe; qe = qe->next)
ast_cli(fd, " %d. %s (wait: %ld:%2.2ld, prio: %d)\n", pos++, qe->chan->name,
(long)(now - qe->start) / 60, (long)(now - qe->start) % 60, qe->prio);
} else
ast_cli(fd, " No Callers\n");
ast_cli(fd, "\n");
ast_mutex_unlock(&q->lock);
static int queues_show(int fd, int argc, char **argv)
{
return __queues_show(fd, argc, argv, 0);
}
static int queue_show(int fd, int argc, char **argv)
{
return __queues_show(fd, argc, argv, 1);
}
static char *complete_queue(char *line, char *word, int pos, int state)
{
struct ast_call_queue *q;
int which=0;
ast_mutex_lock(&qlock);
for (q = queues; q; q = q->next) {
if (!strncasecmp(word, q->name, strlen(word))) {
if (++which > state)
break;
}
}
ast_mutex_unlock(&qlock);
return q ? strdup(q->name) : NULL;
}
/* JDG: callback to display queues status in manager */
static int manager_queues_show( struct mansession *s, struct message *m )
{
char *a[] = { "show", "queues" };
return queues_show( s->fd, 2, a );
} /* /JDG */
/* Dump queue status */
static int manager_queues_status( struct mansession *s, struct message *m )
{
time_t now;
int pos;
char *id = astman_get_header(m,"ActionID");
char idText[256] = "";
struct ast_call_queue *q;
struct queue_ent *qe;
float sl = 0;
struct member *mem;
astman_send_ack(s, m, "Queue status will follow");
if (!ast_strlen_zero(id)) {
snprintf(idText,256,"ActionID: %s\r\n",id);
}
for (q = queues; q; q = q->next) {
ast_mutex_lock(&q->lock);
/* List queue properties */
if(q->callscompleted > 0)
sl = 100*((float)q->callscompletedinsl/(float)q->callscompleted);
ast_cli(s->fd, "Event: QueueParams\r\n"
"Queue: %s\r\n"
"Max: %d\r\n"
"Calls: %d\r\n"
"Holdtime: %d\r\n"
"Completed: %d\r\n"
"Abandoned: %d\r\n"
"ServiceLevel: %d\r\n"
"ServicelevelPerf: %2.1f\r\n"
q->name, q->maxlen, q->count, q->holdtime, q->callscompleted,
q->callsabandoned, q->servicelevel, sl, idText);
/* List Queue Members */
for (mem = q->members; mem; mem = mem->next)
ast_cli(s->fd, "Event: QueueMember\r\n"
"Queue: %s\r\n"
"Location: %s/%s\r\n"
"Membership: %s\r\n"
"Penalty: %d\r\n"
"CallsTaken: %d\r\n"
"LastCall: %ld\r\n"
"%s"
"\r\n",
q->name, mem->tech, mem->loc, mem->dynamic ? "dynamic" : "static",
mem->penalty, mem->calls, mem->lastcall, mem->status, idText);
pos = 1;
for (qe = q->head; qe; qe = qe->next)
ast_cli(s->fd, "Event: QueueEntry\r\n"
"Queue: %s\r\n"
"Position: %d\r\n"
"Channel: %s\r\n"
"CallerID: %s\r\n"
q->name, pos++, qe->chan->name,
qe->chan->cid.cid_num ? qe->chan->cid.cid_num : "unknown",
qe->chan->cid.cid_name ? qe->chan->cid.cid_name : "unknown",
(long)(now - qe->start), idText);
ast_mutex_unlock(&q->lock);
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static int manager_add_queue_member(struct mansession *s, struct message *m)
{
char *queuename, *interface, *penalty_s;
int penalty = 0;
queuename = astman_get_header(m, "Queue");
interface = astman_get_header(m, "Interface");
penalty_s = astman_get_header(m, "Penalty");
if (ast_strlen_zero(queuename)) {
astman_send_error(s, m, "'Queue' not specified.");
return 0;
}
if (ast_strlen_zero(interface)) {
astman_send_error(s, m, "'Interface' not specified.");
return 0;
}
if (ast_strlen_zero(penalty_s))
penalty = 0;
else if (sscanf(penalty_s, "%d", &penalty) != 1) {
penalty = 0;
}
switch (add_to_queue(queuename, interface, penalty)) {
case RES_OKAY:
astman_send_ack(s, m, "Added interface to queue");
break;
case RES_EXISTS:
astman_send_error(s, m, "Unable to add interface: Already there");
break;
case RES_NOSUCHQUEUE:
astman_send_error(s, m, "Unable to add interface to queue: No such queue");
break;
case RES_OUTOFMEMORY:
astman_send_error(s, m, "Out of memory");
break;
}
return 0;
}
static int manager_remove_queue_member(struct mansession *s, struct message *m)
{
char *queuename, *interface;
queuename = astman_get_header(m, "Queue");
interface = astman_get_header(m, "Interface");
if (ast_strlen_zero(queuename) || ast_strlen_zero(interface)) {
astman_send_error(s, m, "Need 'Queue' and 'Interface' parameters.");
return 0;
}
switch (remove_from_queue(queuename, interface)) {
case RES_OKAY:
astman_send_ack(s, m, "Removed interface from queue");
break;
case RES_EXISTS:
astman_send_error(s, m, "Unable to remove interface: Not there");
break;
case RES_NOSUCHQUEUE:
astman_send_error(s, m, "Unable to remove interface from queue: No such queue");
break;
case RES_OUTOFMEMORY:
astman_send_error(s, m, "Out of memory");
break;
}
return 0;
}
static int handle_add_queue_member(int fd, int argc, char *argv[])
{
char *queuename, *interface;
int penalty;
if ((argc != 6) && (argc != 8)) {
return RESULT_SHOWUSAGE;
} else if (strcmp(argv[4], "to")) {
return RESULT_SHOWUSAGE;
} else if ((argc == 8) && strcmp(argv[6], "penalty")) {
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return RESULT_SHOWUSAGE;
}
queuename = argv[5];
interface = argv[3];
if (argc == 8) {
if (sscanf(argv[7], "%d", &penalty) == 1) {
if (penalty < 0) {
ast_cli(fd, "Penalty must be >= 0\n");
penalty = 0;
}
} else {
ast_cli(fd, "Penalty must be an integer >= 0\n");
penalty = 0;
}
} else {
penalty = 0;
}
switch (add_to_queue(queuename, interface, penalty)) {
case RES_OKAY:
ast_cli(fd, "Added interface '%s' to queue '%s'\n", interface, queuename);
return RESULT_SUCCESS;
case RES_EXISTS:
ast_cli(fd, "Unable to add interface '%s' to queue '%s': Already there\n", interface, queuename);
return RESULT_FAILURE;
case RES_NOSUCHQUEUE:
ast_cli(fd, "Unable to add interface to queue '%s': No such queue\n", queuename);
return RESULT_FAILURE;
case RES_OUTOFMEMORY:
ast_cli(fd, "Out of memory\n");
return RESULT_FAILURE;
default:
return RESULT_FAILURE;
}
}
static char *complete_add_queue_member(char *line, char *word, int pos, int state)
{
/* 0 - add; 1 - queue; 2 - member; 3 - <member>; 4 - to; 5 - <queue>; 6 - penalty; 7 - <penalty> */
switch (pos) {
case 3:
/* Don't attempt to complete name of member (infinite possibilities) */
return NULL;
case 4:
if (state == 0) {
return strdup("to");
} else {
return NULL;
}
case 5:
/* No need to duplicate code */
return complete_queue(line, word, pos, state);
case 6:
if (state == 0) {
return strdup("penalty");
} else {
return NULL;
}
case 7:
if (state < 100) { /* 0-99 */
char *num = malloc(3);
if (num) {
sprintf(num, "%d", state);
}
return num;
} else {
return NULL;
}
default:
return NULL;
}
}
static int handle_remove_queue_member(int fd, int argc, char *argv[])
{
char *queuename, *interface;
if (argc != 6) {
return RESULT_SHOWUSAGE;
} else if (strcmp(argv[4], "from")) {
return RESULT_SHOWUSAGE;
}
queuename = argv[5];
interface = argv[3];
switch (remove_from_queue(queuename, interface)) {
case RES_OKAY:
ast_cli(fd, "Removed interface '%s' from queue '%s'\n", interface, queuename);
return RESULT_SUCCESS;
case RES_EXISTS:
ast_cli(fd, "Unable to remove interface '%s' from queue '%s': Not there\n", interface, queuename);
return RESULT_FAILURE;
case RES_NOSUCHQUEUE:
ast_cli(fd, "Unable to remove interface from queue '%s': No such queue\n", queuename);
return RESULT_FAILURE;
case RES_OUTOFMEMORY:
ast_cli(fd, "Out of memory\n");
return RESULT_FAILURE;
default:
return RESULT_FAILURE;
}
}
static char *complete_remove_queue_member(char *line, char *word, int pos, int state)
{
int which = 0;
struct ast_call_queue *q;
struct member *m;
/* 0 - add; 1 - queue; 2 - member; 3 - <member>; 4 - to; 5 - <queue> */
if ((pos > 5) || (pos < 3)) {
return NULL;
}
if (pos == 4) {
if (state == 0) {
return strdup("from");
} else {
return NULL;
}
}
if (pos == 5) {
/* No need to duplicate code */
return complete_queue(line, word, pos, state);
}
if (queues != NULL) {
for (q = queues ; q ; q = q->next) {
ast_mutex_lock(&q->lock);
for (m = q->members ; m ; m = m->next) {
if (++which > state) {
char *tmp = malloc(strlen(m->tech) + strlen(m->loc) + 2);
if (tmp) {
sprintf(tmp, "%s/%s", m->tech, m->loc);
} else {
ast_log(LOG_ERROR, "Out of memory\n");
}
ast_mutex_unlock(&q->lock);
return tmp;
}
}
ast_mutex_unlock(&q->lock);
}
}
return NULL;
}
static char show_queues_usage[] =
"Usage: show queues\n"
" Provides summary information on call queues.\n";
static struct ast_cli_entry cli_show_queues = {
{ "show", "queues", NULL }, queues_show,
"Show status of queues", show_queues_usage, NULL };
static char show_queue_usage[] =
"Usage: show queue\n"
" Provides summary information on a specified queue.\n";
static struct ast_cli_entry cli_show_queue = {
{ "show", "queue", NULL }, queue_show,
"Show status of a specified queue", show_queue_usage, complete_queue };
static char aqm_cmd_usage[] =
"Usage: add queue member <channel> to <queue> [penalty <penalty>]\n";
static struct ast_cli_entry cli_add_queue_member = {
{ "add", "queue", "member", NULL }, handle_add_queue_member,
"Add a channel to a specified queue", aqm_cmd_usage, complete_add_queue_member };
static char rqm_cmd_usage[] =
"Usage: remove queue member <channel> from <queue>\n";
static struct ast_cli_entry cli_remove_queue_member = {
{ "remove", "queue", "member", NULL }, handle_remove_queue_member,
"Removes a channel from a specified queue", rqm_cmd_usage, complete_remove_queue_member };
int unload_module(void)
{
STANDARD_HANGUP_LOCALUSERS;
ast_cli_unregister(&cli_show_queue);
ast_cli_unregister(&cli_add_queue_member);
ast_cli_unregister(&cli_remove_queue_member);
ast_manager_unregister("Queues");
ast_manager_unregister("QueueStatus");
ast_manager_unregister("QueueAdd");
ast_manager_unregister("QueueRemove");
ast_unregister_application(app_aqm);
ast_unregister_application(app_rqm);
return ast_unregister_application(app);
}
int load_module(void)
{
int res;
res = ast_register_application(app, queue_exec, synopsis, descrip);
ast_cli_register(&cli_show_queue);
ast_cli_register(&cli_add_queue_member);
ast_cli_register(&cli_remove_queue_member);
ast_manager_register( "Queues", 0, manager_queues_show, "Queues" );
ast_manager_register( "QueueStatus", 0, manager_queues_status, "Queue Status" );
ast_manager_register( "QueueAdd", EVENT_FLAG_AGENT, manager_add_queue_member, "Add interface to queue." );
ast_manager_register( "QueueRemove", EVENT_FLAG_AGENT, manager_remove_queue_member, "Remove interface from queue." );
ast_register_application(app_aqm, aqm_exec, app_aqm_synopsis, app_aqm_descrip) ;
ast_register_application(app_rqm, rqm_exec, app_rqm_synopsis, app_rqm_descrip) ;
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int reload(void)
{
reload_queues();
return 0;
}
char *description(void)
{
return tdesc;
}
int usecount(void)
{
int res;
STANDARD_USECOUNT(res);
return res;
}
char *key()
{
return ASTERISK_GPL_KEY;
}