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Richard Mudgett authored
Improvements to the agent pool functionality. * AgentRequest no longer hangs up the caller if the agent fails to connect with the caller. It now continues in the dialplan. * AgentRequest returns AGENT_STATUS set to NOT_CONNECTED if the agent failed to connect with the call. Most likely because the agent did not acknowledge the call in time or got disconnected. * The agent alerting play file configured by the agent.conf custom_beep option can now be disabled by setting the option to an empty string. The agent is effectively alerted to a call presence when MOH stops. * Fixed bridge reference leak when the agent connects with a caller. ASTERISK-23499 #close Reported by: Matt Jordan Review: https://reviewboard.asterisk.org/r/3551/ ........ Merged revisions 414747 from http://svn.asterisk.org/svn/asterisk/branches/12 git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@414748 65c4cc65-6c06-0410-ace0-fbb531ad65f3
Richard Mudgett authoredImprovements to the agent pool functionality. * AgentRequest no longer hangs up the caller if the agent fails to connect with the caller. It now continues in the dialplan. * AgentRequest returns AGENT_STATUS set to NOT_CONNECTED if the agent failed to connect with the call. Most likely because the agent did not acknowledge the call in time or got disconnected. * The agent alerting play file configured by the agent.conf custom_beep option can now be disabled by setting the option to an empty string. The agent is effectively alerted to a call presence when MOH stops. * Fixed bridge reference leak when the agent connects with a caller. ASTERISK-23499 #close Reported by: Matt Jordan Review: https://reviewboard.asterisk.org/r/3551/ ........ Merged revisions 414747 from http://svn.asterisk.org/svn/asterisk/branches/12 git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@414748 65c4cc65-6c06-0410-ace0-fbb531ad65f3
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