app_queue.c

		recalc_holdtime(qe);
		member = lpeer->member;
		hangupcalls(outgoing, peer);
		outgoing = NULL;
		if (announce || qe->parent->reportholdtime || qe->parent->memberdelay) {
			int res2;
			res2 = ast_autoservice_start(qe->chan);
			if (!res2) {
				if (qe->parent->memberdelay) {
					ast_log(LOG_NOTICE, "Delaying member connect for %d seconds\n", qe->parent->memberdelay);
					res2 |= ast_safe_sleep(peer, qe->parent->memberdelay * 1000);
				}
				if (!res2 && announce) {
					if (play_file(peer, announce))
						ast_log(LOG_WARNING, "Announcement file '%s' is unavailable, continuing anyway...\n", announce);
				}
				if (!res2 && qe->parent->reportholdtime) {
					if (!play_file(peer, qe->parent->sound_reporthold)) {
						int holdtime;
						time_t now;

						time(&now);
						holdtime = abs((now - qe->start) / 60);
						if (holdtime < 2) {
							play_file(peer, qe->parent->sound_lessthan);
							ast_say_number(peer, 2, AST_DIGIT_ANY, peer->language, NULL);
						} else 
							ast_say_number(peer, holdtime, AST_DIGIT_ANY, peer->language, NULL);
						play_file(peer, qe->parent->sound_minutes);
					}
				}
			}
			res2 |= ast_autoservice_stop(qe->chan);
			if (peer->_softhangup) {
				/* Agent must have hung up */
				ast_log(LOG_WARNING, "Agent on %s hungup on the customer.  They're going to be pissed.\n", peer->name);
				ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "AGENTDUMP", "%s", "");
                                record_abandoned(qe);
				if (qe->parent->eventwhencalled) {
					manager_event(EVENT_FLAG_AGENT, "AgentDump",
						      "Queue: %s\r\n"
						      "Uniqueid: %s\r\n"
						      "Channel: %s\r\n"
						      "Member: %s\r\n",
						      queuename, qe->chan->uniqueid, peer->name, member->interface);
				}
				ast_hangup(peer);
				goto out;
			} else if (res2) {
				/* Caller must have hung up just before being connected*/
				ast_log(LOG_NOTICE, "Caller was about to talk to agent on %s but the caller hungup.\n", peer->name);
				ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "ABANDON", "%d|%d|%ld", qe->pos, qe->opos, (long)time(NULL) - qe->start);
				record_abandoned(qe);
				ast_hangup(peer);
				return -1;
			}
		}
		/* Stop music on hold */
		ast_moh_stop(qe->chan);
		/* If appropriate, log that we have a destination channel */
		if (qe->chan->cdr)
			ast_cdr_setdestchan(qe->chan->cdr, peer->name);
		/* Make sure channels are compatible */
		res = ast_channel_make_compatible(qe->chan, peer);
		if (res < 0) {
			ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "SYSCOMPAT", "%s", "");
			ast_log(LOG_WARNING, "Had to drop call because I couldn't make %s compatible with %s\n", qe->chan->name, peer->name);
                        record_abandoned(qe);
			ast_hangup(peer);
			return -1;
		}
		/* Begin Monitoring */
		if (qe->parent->monfmt && *qe->parent->monfmt) {
			monitorfilename = pbx_builtin_getvar_helper(qe->chan, "MONITOR_FILENAME");
			if (pbx_builtin_getvar_helper(qe->chan, "MONITOR_EXEC") || pbx_builtin_getvar_helper(qe->chan, "MONITOR_EXEC_ARGS"))
				which = qe->chan;
			else
				which = peer;
			if (monitorfilename)
				ast_monitor_start(which, qe->parent->monfmt, monitorfilename, 1 );
			else
				ast_monitor_start(which, qe->parent->monfmt, qe->chan->cdr->uniqueid, 1 );
			if (qe->parent->monjoin)
				ast_monitor_setjoinfiles(which, 1);
		}
		/* Drop out of the queue at this point, to prepare for next caller */
		leave_queue(qe);			
 		if (url && !ast_strlen_zero(url) && ast_channel_supports_html(peer)) {
			if (option_debug)
	 			ast_log(LOG_DEBUG, "app_queue: sendurl=%s.\n", url);
 			ast_channel_sendurl(peer, url);
 		}
		ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "CONNECT", "%ld", (long)time(NULL) - qe->start);
		if (qe->parent->eventwhencalled)
			manager_event(EVENT_FLAG_AGENT, "AgentConnect",
				      "Queue: %s\r\n"
				      "Uniqueid: %s\r\n"
				      "Channel: %s\r\n"
				      "Member: %s\r\n"
				      "Holdtime: %ld\r\n",
				      queuename, qe->chan->uniqueid, peer->name, member->interface,
				      (long)time(NULL) - qe->start);
		ast_copy_string(oldcontext, qe->chan->context, sizeof(oldcontext));
		ast_copy_string(oldexten, qe->chan->exten, sizeof(oldexten));
		time(&callstart);

		bridge = ast_bridge_call(qe->chan,peer, &bridge_config);

		if (strcasecmp(oldcontext, qe->chan->context) || strcasecmp(oldexten, qe->chan->exten)) {
			ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "TRANSFER", "%s|%s", qe->chan->exten, qe->chan->context);
		} else if (qe->chan->_softhangup) {
			ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "COMPLETECALLER", "%ld|%ld",
				      (long)(callstart - qe->start), (long)(time(NULL) - callstart));
			if (qe->parent->eventwhencalled)
				manager_event(EVENT_FLAG_AGENT, "AgentComplete",
					      "Queue: %s\r\n"
					      "Uniqueid: %s\r\n"
					      "Channel: %s\r\n"
					      "Member: %s\r\n"
					      "HoldTime: %ld\r\n"
					      "TalkTime: %ld\r\n"
					      "Reason: caller\r\n",
					      queuename, qe->chan->uniqueid, peer->name, member->interface,
					      (long)(callstart - qe->start), (long)(time(NULL) - callstart));
		} else {
			ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "COMPLETEAGENT", "%ld|%ld", (long)(callstart - qe->start), (long)(time(NULL) - callstart));
			if (qe->parent->eventwhencalled)
				manager_event(EVENT_FLAG_AGENT, "AgentComplete",
					      "Queue: %s\r\n"
					      "Uniqueid: %s\r\n"
					      "Channel: %s\r\n"
					      "HoldTime: %ld\r\n"
					      "TalkTime: %ld\r\n"
					      "Reason: agent\r\n",
					      queuename, qe->chan->uniqueid, peer->name, (long)(callstart - qe->start),
					      (long)(time(NULL) - callstart));
		}

		if(bridge != AST_PBX_NO_HANGUP_PEER)
			ast_hangup(peer);
		update_queue(qe->parent, member);
		if (bridge == 0) 
			res = 1; /* JDG: bridge successfull, leave app_queue */
		else 
			res = bridge; /* bridge error, stay in the queue */
	}	
out:
	hangupcalls(outgoing, NULL);
	return res;
}

static int wait_a_bit(struct queue_ent *qe)
{
	/* Don't need to hold the lock while we setup the outgoing calls */
	int retrywait = qe->parent->retry * 1000;

	return ast_waitfordigit(qe->chan, retrywait);
}

static struct member * interface_exists(struct ast_call_queue *q, char *interface)
{
	struct member *mem;

	if (q)
		for (mem = q->members; mem; mem = mem->next)
			if (!strcmp(interface, mem->interface))
				return mem;

	return NULL;
}


/* Dump all members in a specific queue to the databse
 *
 * <pm_family>/<queuename> = <interface>;<penalty>;<paused>[|...]
 *
 */
static void dump_queue_members(struct ast_call_queue *pm_queue)
{
	struct member *cur_member;
	char value[PM_MAX_LEN];
	int value_len = 0;
	int res;

	memset(value, 0, sizeof(value));

	if (!pm_queue)
		return;

	for (cur_member = pm_queue->members; cur_member; cur_member = cur_member->next) {
		if (!cur_member->dynamic)
			continue;

		res = snprintf(value + value_len, sizeof(value) - value_len, "%s;%d;%d%s",
			       cur_member->interface, cur_member->penalty, cur_member->paused,
			       cur_member->next ? "|" : "");
		if (res != strlen(value + value_len)) {
			ast_log(LOG_WARNING, "Could not create persistent member string, out of space\n");
			break;
		}
		value_len += res;
	}
	
	if (value_len && !cur_member) {
		if (ast_db_put(pm_family, pm_queue->name, value))
			ast_log(LOG_WARNING, "failed to create persistent dynamic entry!\n");
	} else
		/* Delete the entry if the queue is empty or there is an error */
		ast_db_del(pm_family, pm_queue->name);
}

static int remove_from_queue(char *queuename, char *interface)
{
	struct ast_call_queue *q;
	struct member *last_member, *look;
	int res = RES_NOSUCHQUEUE;

	ast_mutex_lock(&qlock);
	for (q = queues ; q ; q = q->next) {
		ast_mutex_lock(&q->lock);
		if (!strcmp(q->name, queuename)) {
			if ((last_member = interface_exists(q, interface))) {
				if ((look = q->members) == last_member) {
					q->members = last_member->next;
				} else {
					while (look != NULL) {
						if (look->next == last_member) {
							look->next = last_member->next;
							break;
						} else {
							 look = look->next;
						}
					}
				}
				manager_event(EVENT_FLAG_AGENT, "QueueMemberRemoved",
						"Queue: %s\r\n"
						"Location: %s\r\n",
					q->name, last_member->interface);
				free(last_member);

				if (queue_persistent_members)
				    dump_queue_members(q);

				res = RES_OKAY;
			} else {
				res = RES_EXISTS;
			}
			ast_mutex_unlock(&q->lock);
			break;
		}
		ast_mutex_unlock(&q->lock);
	}
	ast_mutex_unlock(&qlock);
	return res;
}

static int add_to_queue(char *queuename, char *interface, int penalty, int paused, int dump)
{
	struct ast_call_queue *q;
	struct member *new_member;
	int res = RES_NOSUCHQUEUE;

	ast_mutex_lock(&qlock);
	for (q = queues ; q ; q = q->next) {
		ast_mutex_lock(&q->lock);
		if (!strcmp(q->name, queuename)) {
			if (interface_exists(q, interface) == NULL) {
				new_member = create_queue_member(interface, penalty, paused);

				if (new_member != NULL) {
					new_member->dynamic = 1;
					new_member->next = q->members;
					q->members = new_member;
					manager_event(EVENT_FLAG_AGENT, "QueueMemberAdded",
						"Queue: %s\r\n"
						"Location: %s\r\n"
						"Membership: %s\r\n"
						"Penalty: %d\r\n"
						"CallsTaken: %d\r\n"
						"LastCall: %ld\r\n"
						"Status: %d\r\n"
						"Paused: %d\r\n",
					q->name, new_member->interface, new_member->dynamic ? "dynamic" : "static",
					new_member->penalty, new_member->calls, new_member->lastcall, new_member->status, new_member->paused);
					
					if (dump)
						dump_queue_members(q);

					res = RES_OKAY;
				} else {
					res = RES_OUTOFMEMORY;
				}
			} else {
				res = RES_EXISTS;
			}
			ast_mutex_unlock(&q->lock);
			break;
		}
		ast_mutex_unlock(&q->lock);
	}
	ast_mutex_unlock(&qlock);
	return res;
}

static int set_member_paused(char *queuename, char *interface, int paused)
{
	int found = 0;
	struct ast_call_queue *q;
	struct member *mem;

	/* Special event for when all queues are paused - individual events still generated */

	if (ast_strlen_zero(queuename))
		ast_queue_log("NONE", "NONE", interface, (paused ? "PAUSEALL" : "UNPAUSEALL"), "%s", "");

	ast_mutex_lock(&qlock);
	for (q = queues ; q ; q = q->next) {
		ast_mutex_lock(&q->lock);
		if (ast_strlen_zero(queuename) || !strcmp(q->name, queuename)) {
			if ((mem = interface_exists(q, interface))) {
				found++;
				if (mem->paused == paused)
					ast_log(LOG_DEBUG, "%spausing already-%spaused queue member %s:%s\n", (paused ? "" : "un"), (paused ? "" : "un"), q->name, interface);
				mem->paused = paused;

				if (queue_persistent_members)
				    dump_queue_members(q);

				ast_queue_log(q->name, "NONE", interface, (paused ? "PAUSE" : "UNPAUSE"), "%s", "");

				manager_event(EVENT_FLAG_AGENT, "QueueMemberPaused",
					"Queue: %s\r\n"
					"Location: %s\r\n"
					"Paused: %d\r\n",
						q->name, mem->interface, paused);
			}
		}
		ast_mutex_unlock(&q->lock);
	}
	ast_mutex_unlock(&qlock);

	if (found)
		return RESULT_SUCCESS;
	else
		return RESULT_FAILURE;
}

/* Reload dynamic queue members persisted into the astdb */
static void reload_queue_members(void)
{
	char *cur_ptr;	
	char *queue_name;
	char *member;
	char *interface;
	char *penalty_tok;
	int penalty = 0;
	char *paused_tok;
	int paused = 0;
	struct ast_db_entry *db_tree;
	struct ast_db_entry *entry;
	struct ast_call_queue *cur_queue;
	char queue_data[PM_MAX_LEN];

	ast_mutex_lock(&qlock);

	/* Each key in 'pm_family' is the name of a queue */
	db_tree = ast_db_gettree(pm_family, NULL);
	for (entry = db_tree; entry; entry = entry->next) {

		queue_name = entry->key + strlen(pm_family) + 2;

		cur_queue = queues;
		while (cur_queue) {
			ast_mutex_lock(&cur_queue->lock);
			if (!strcmp(queue_name, cur_queue->name))
				break;
			ast_mutex_unlock(&cur_queue->lock);
			cur_queue = cur_queue->next;
		}

		if (!cur_queue) {
			/* If the queue no longer exists, remove it from the
			 * database */
			ast_db_del(pm_family, queue_name);
			continue;
		} else
			ast_mutex_unlock(&cur_queue->lock);

		if (ast_db_get(pm_family, queue_name, queue_data, PM_MAX_LEN))
			continue;

		cur_ptr = queue_data;
		while ((member = strsep(&cur_ptr, "|"))) {
			if (ast_strlen_zero(member))
				continue;

			interface = strsep(&member, ";");
			penalty_tok = strsep(&member, ";");
			paused_tok = strsep(&member, ";");

			if (!penalty_tok) {
				ast_log(LOG_WARNING, "Error parsing persisent member string for '%s' (penalty)\n", queue_name);
				break;
			}
			penalty = strtol(penalty_tok, NULL, 10);
			if (errno == ERANGE) {
				ast_log(LOG_WARNING, "Error converting penalty: %s: Out of range.\n", penalty_tok);
				break;
			}
			
			if (!paused_tok) {
				ast_log(LOG_WARNING, "Error parsing persistent member string for '%s' (paused)\n", queue_name);
				break;
			}
			paused = strtol(paused_tok, NULL, 10);
			if ((errno == ERANGE) || paused < 0 || paused > 1) {
				ast_log(LOG_WARNING, "Error converting paused: %s: Expected 0 or 1.\n", paused_tok);
				break;
			}

			if (option_debug)
				ast_log(LOG_DEBUG, "Reload Members: Queue: %s  Member: %s  Penalty: %d  Paused: %d\n", queue_name, interface, penalty, paused);
			
			if (add_to_queue(queue_name, interface, penalty, paused, 0) == RES_OUTOFMEMORY) {
				ast_log(LOG_ERROR, "Out of Memory when reloading persistent queue member\n");
				break;
			}
		}
	}

	ast_mutex_unlock(&qlock);
	if (db_tree) {
		ast_log(LOG_NOTICE, "Queue members sucessfully reloaded from database.\n");
		ast_db_freetree(db_tree);
	}
}

static int pqm_exec(struct ast_channel *chan, void *data)
{
	struct localuser *u;
	char *queuename, *interface;

	if (!data) {
		ast_log(LOG_WARNING, "PauseQueueMember requires an argument ([queuename]|interface])\n");
		return -1;
	}

	queuename = ast_strdupa((char *)data);
	if (!queuename) {
		ast_log(LOG_ERROR, "Out of memory\n");
		return -1;
	}

	interface = strchr(queuename, '|');
	if (!interface) {
		ast_log(LOG_WARNING, "Missing interface argument to PauseQueueMember ([queuename]|interface])\n");
		return -1;
	}

	LOCAL_USER_ADD(u);

	*interface = '\0';
	interface++;

	if (set_member_paused(queuename, interface, 1)) {
		ast_log(LOG_WARNING, "Attempt to pause interface %s, not found\n", interface);
		if (ast_exists_extension(chan, chan->context, chan->exten, chan->priority + 101, chan->cid.cid_num)) {
			chan->priority += 100;
			LOCAL_USER_REMOVE(u);
			return 0;
		}
		return -1;
	}

	LOCAL_USER_REMOVE(u);

	return 0;
}

static int upqm_exec(struct ast_channel *chan, void *data)
{
	struct localuser *u;
	char *queuename, *interface;

	if (!data) {
		ast_log(LOG_WARNING, "UnpauseQueueMember requires an argument ([queuename]|interface])\n");
		return -1;
	}

	queuename = ast_strdupa((char *)data);
	if (!queuename) {
		ast_log(LOG_ERROR, "Out of memory\n");
		return -1;
	}

	interface = strchr(queuename, '|');
	if (!interface) {
		ast_log(LOG_WARNING, "Missing interface argument to PauseQueueMember ([queuename]|interface])\n");
		return -1;
	}

	LOCAL_USER_ADD(u);

	*interface = '\0';
	interface++;

	if (set_member_paused(queuename, interface, 0)) {
		ast_log(LOG_WARNING, "Attempt to unpause interface %s, not found\n", interface);
		if (ast_exists_extension(chan, chan->context, chan->exten, chan->priority + 101, chan->cid.cid_num)) {
			chan->priority += 100;
			LOCAL_USER_REMOVE(u);
			return 0;
		}
		return -1;
	}

	LOCAL_USER_REMOVE(u);

	return 0;
}

static int rqm_exec(struct ast_channel *chan, void *data)
{
	int res=-1;
	struct localuser *u;
	char *info, *queuename;
	char tmpchan[256]="";
	char *interface = NULL;

	if (!data) {
		ast_log(LOG_WARNING, "RemoveQueueMember requires an argument (queuename[|interface])\n");
		return -1;
	}

	info = ast_strdupa((char *)data);
	if (!info) {
		ast_log(LOG_ERROR, "Out of memory\n");
		return -1;
	}

	LOCAL_USER_ADD(u);

	queuename = info;
	if (queuename) {
		interface = strchr(queuename, '|');
		if (interface) {
			*interface = '\0';
			interface++;
		}
		else {
			ast_copy_string(tmpchan, chan->name, sizeof(tmpchan));
			interface = strrchr(tmpchan, '-');
			if (interface)
				*interface = '\0';
			interface = tmpchan;
		}
	}

	switch (remove_from_queue(queuename, interface)) {
	case RES_OKAY:
		ast_log(LOG_NOTICE, "Removed interface '%s' from queue '%s'\n", interface, queuename);
		res = 0;
		break;
	case RES_EXISTS:
		ast_log(LOG_WARNING, "Unable to remove interface '%s' from queue '%s': Not there\n", interface, queuename);
		if (ast_exists_extension(chan, chan->context, chan->exten, chan->priority + 101, chan->cid.cid_num)) {
			chan->priority += 100;
		}
		res = 0;
		break;
	case RES_NOSUCHQUEUE:
		ast_log(LOG_WARNING, "Unable to remove interface from queue '%s': No such queue\n", queuename);
		res = 0;
		break;
	case RES_OUTOFMEMORY:
		ast_log(LOG_ERROR, "Out of memory\n");
		break;
	}

	LOCAL_USER_REMOVE(u);
	return res;
}

static int aqm_exec(struct ast_channel *chan, void *data)
{
	int res=-1;
	struct localuser *u;
	char *queuename;
	char *info;
	char tmpchan[512]="";
	char *interface=NULL;
	char *penaltys=NULL;
	int penalty = 0;

	if (!data) {
		ast_log(LOG_WARNING, "AddQueueMember requires an argument (queuename[|[interface][|penalty]])\n");
		return -1;
	}

	info = ast_strdupa((char *)data);
	if (!info) {
		ast_log(LOG_ERROR, "Out of memory\n");
		return -1;
	}
	LOCAL_USER_ADD(u);

	queuename = info;
	if (queuename) {
		interface = strchr(queuename, '|');
		if (interface) {
			*interface = '\0';
			interface++;
		}
		if (interface) {
			penaltys = strchr(interface, '|');
			if (penaltys) {
				*penaltys = '\0';
				penaltys++;
			}
		}
		if (!interface || ast_strlen_zero(interface)) {
			ast_copy_string(tmpchan, chan->name, sizeof(tmpchan));
			interface = strrchr(tmpchan, '-');
			if (interface)
				*interface = '\0';
			interface = tmpchan;
		}
		if (penaltys && !ast_strlen_zero(penaltys)) {
			if ((sscanf(penaltys, "%d", &penalty) != 1) || penalty < 0) {
				ast_log(LOG_WARNING, "Penalty '%s' is invalid, must be an integer >= 0\n", penaltys);
				penalty = 0;
			}
		}
	}

	switch (add_to_queue(queuename, interface, penalty, 0, queue_persistent_members)) {
	case RES_OKAY:
		ast_log(LOG_NOTICE, "Added interface '%s' to queue '%s'\n", interface, queuename);
		res = 0;
		break;
	case RES_EXISTS:
		ast_log(LOG_WARNING, "Unable to add interface '%s' to queue '%s': Already there\n", interface, queuename);
		if (ast_exists_extension(chan, chan->context, chan->exten, chan->priority + 101, chan->cid.cid_num)) {
			chan->priority += 100;
		}
		res = 0;
		break;
	case RES_NOSUCHQUEUE:
		ast_log(LOG_WARNING, "Unable to add interface to queue '%s': No such queue\n", queuename);
		res = 0;
		break;
	case RES_OUTOFMEMORY:
		ast_log(LOG_ERROR, "Out of memory adding member %s to queue %s\n", interface, queuename);
		break;
	}

	LOCAL_USER_REMOVE(u);
	return res;
}

static int queue_exec(struct ast_channel *chan, void *data)
{
	int res=-1;
	int ringing=0;
	struct localuser *u;
	char *queuename;
	char info[512];
	char *info_ptr = info;
	char *options = NULL;
	char *url = NULL;
	char *announceoverride = NULL;
	char *user_priority;
	int prio;
	char *queuetimeoutstr = NULL;
	enum queue_result reason = QUEUE_UNKNOWN;

	/* whether to exit Queue application after the timeout hits */
	int go_on = 0;

	/* Our queue entry */
	struct queue_ent qe;
	
	if (!data || ast_strlen_zero(data)) {
		ast_log(LOG_WARNING, "Queue requires an argument: queuename[|options[|URL][|announceoverride][|timeout]]\n");
		return -1;
	}
	
	LOCAL_USER_ADD(u);

	/* Setup our queue entry */
	memset(&qe, 0, sizeof(qe));
	qe.start = time(NULL);
	
	/* Parse our arguments XXX Check for failure XXX */
	ast_copy_string(info, (char *) data, sizeof(info));
	queuename = strsep(&info_ptr, "|");
	options = strsep(&info_ptr, "|");
	url = strsep(&info_ptr, "|");
	announceoverride = strsep(&info_ptr, "|");
	queuetimeoutstr = info_ptr;

	/* set the expire time based on the supplied timeout; */
	if (queuetimeoutstr)
		qe.expire = qe.start + atoi(queuetimeoutstr);
	else
		qe.expire = 0;

	/* Get the priority from the variable ${QUEUE_PRIO} */
	user_priority = pbx_builtin_getvar_helper(chan, "QUEUE_PRIO");
	if (user_priority) {
		if (sscanf(user_priority, "%d", &prio) == 1) {
			if (option_debug)
				ast_log(LOG_DEBUG, "%s: Got priority %d from ${QUEUE_PRIO}.\n",
					chan->name, prio);
		} else {
			ast_log(LOG_WARNING, "${QUEUE_PRIO}: Invalid value (%s), channel %s.\n",
				user_priority, chan->name);
			prio = 0;
		}
	} else {
		if (option_debug > 2)
			ast_log(LOG_DEBUG, "NO QUEUE_PRIO variable found. Using default.\n");
		prio = 0;
	}

	if (options && (strchr(options, 'r')))
		ringing = 1;

	if (option_debug)  
		ast_log(LOG_DEBUG, "queue: %s, options: %s, url: %s, announce: %s, expires: %ld, priority: %d\n",
			queuename, options, url, announceoverride, (long)qe.expire, (int)prio);

	qe.chan = chan;
	qe.prio = (int)prio;
	qe.last_pos_said = 0;
	qe.last_pos = 0;
	if (!join_queue(queuename, &qe, &reason)) {
		ast_queue_log(queuename, chan->uniqueid, "NONE", "ENTERQUEUE", "%s|%s", url ? url : "",
			      chan->cid.cid_num ? chan->cid.cid_num : "");
check_turns:
		if (ringing) {
			ast_indicate(chan, AST_CONTROL_RINGING);
		} else {              
			ast_moh_start(chan, qe.moh);
		}
		for (;;) {
			/* This is the wait loop for callers 2 through maxlen */

			res = wait_our_turn(&qe, ringing, &reason);
			/* If they hungup, return immediately */
			if (res < 0) {
				/* Record this abandoned call */
				record_abandoned(&qe);
				ast_queue_log(queuename, chan->uniqueid, "NONE", "ABANDON", "%d|%d|%ld", qe.pos, qe.opos, (long)time(NULL) - qe.start);
				if (option_verbose > 2) {
					ast_verbose(VERBOSE_PREFIX_3 "User disconnected from queue %s while waiting their turn\n", queuename);
					res = -1;
				}
				break;
			}
			if (!res) 
				break;
			if (valid_exit(&qe, res)) {
				ast_queue_log(queuename, chan->uniqueid, "NONE", "EXITWITHKEY", "%c|%d", res, qe.pos);
				break;
			}
		}
		if (!res) {
			int makeannouncement = 0;
			for (;;) {
				/* This is the wait loop for the head caller*/
				/* To exit, they may get their call answered; */
				/* they may dial a digit from the queue context; */
				/* or, they may timeout. */

				enum queue_member_status stat;

				/* Leave if we have exceeded our queuetimeout */
				if (qe.expire && (time(NULL) > qe.expire)) {
                                        record_abandoned(&qe);
					reason = QUEUE_TIMEOUT;
					res = 0;
					break;
				}

				if (makeannouncement) {
					/* Make a position announcement, if enabled */
					if (qe.parent->announcefrequency && !ringing)
						res = say_position(&qe);
					if (res && valid_exit(&qe, res)) {
						ast_queue_log(queuename, chan->uniqueid, "NONE", "EXITWITHKEY", "%c|%d", res, qe.pos);
						break;
					}

				}
				makeannouncement = 1;

				/* Try calling all queue members for 'timeout' seconds */
				res = try_calling(&qe, options, announceoverride, url, &go_on);
				if (res) {
					if (res < 0) {
						if (!qe.handled)
                                                        record_abandoned(&qe);
							ast_queue_log(queuename, chan->uniqueid, "NONE", "ABANDON", "%d|%d|%ld", qe.pos, qe.opos, (long)time(NULL) - qe.start);
					} else if (res > 0)
						ast_queue_log(queuename, chan->uniqueid, "NONE", "EXITWITHKEY", "%c|%d", res, qe.pos);
					break;
				}

				stat = get_member_status(qe.parent);

				/* leave the queue if no agents, if enabled */
				if (qe.parent->leavewhenempty && (stat == QUEUE_NO_MEMBERS)) {
                                        record_abandoned(&qe);
					reason = QUEUE_LEAVEEMPTY;
					res = 0;
					break;
				}

				/* leave the queue if no reachable agents, if enabled */
				if ((qe.parent->leavewhenempty == QUEUE_EMPTY_STRICT) && (stat == QUEUE_NO_REACHABLE_MEMBERS)) {
                                        record_abandoned(&qe);
					reason = QUEUE_LEAVEUNAVAIL;
					res = 0;
					break;
				}

				/* Leave if we have exceeded our queuetimeout */
				if (qe.expire && (time(NULL) > qe.expire)) {
                                        record_abandoned(&qe);
					reason = QUEUE_TIMEOUT;
					res = 0;
					break;
				}

				/* OK, we didn't get anybody; wait for 'retry' seconds; may get a digit to exit with */
				res = wait_a_bit(&qe);
				if (res < 0) {
                                        record_abandoned(&qe);
					ast_queue_log(queuename, chan->uniqueid, "NONE", "ABANDON", "%d|%d|%ld", qe.pos, qe.opos, (long)time(NULL) - qe.start);
					if (option_verbose > 2) {
						ast_verbose(VERBOSE_PREFIX_3 "User disconnected from queue %s when they almost made it\n", queuename);
						res = -1;
					}
					break;
				}
				if (res && valid_exit(&qe, res)) {
					ast_queue_log(queuename, chan->uniqueid, "NONE", "EXITWITHKEY", "%c|%d", res, qe.pos);
					break;
				}
				/* exit after 'timeout' cycle if 'n' option enabled */
				if (go_on) {
					if (option_verbose > 2) {
						ast_verbose(VERBOSE_PREFIX_3 "Exiting on time-out cycle\n");
						res = -1;
					}
					ast_queue_log(queuename, chan->uniqueid, "NONE", "EXITWITHTIMEOUT", "%d", qe.pos);
                                        record_abandoned(&qe);
					reason = QUEUE_TIMEOUT;
					res = 0;
					break;
				}
				/* Since this is a priority queue and 
				 * it is not sure that we are still at the head
				 * of the queue, go and check for our turn again.
				 */
				if (!is_our_turn(&qe)) {
					if (option_debug)
						ast_log(LOG_DEBUG, "Darn priorities, going back in queue (%s)!\n",
								qe.chan->name);
					goto check_turns;
				}
			}
		}
		/* Don't allow return code > 0 */
		if (res >= 0 && res != AST_PBX_KEEPALIVE) {
			res = 0;	
			if (ringing) {
				ast_indicate(chan, -1);
			} else {
				ast_moh_stop(chan);
			}			
			ast_stopstream(chan);
		}
		leave_queue(&qe);
		if (reason != QUEUE_UNKNOWN)
			set_queue_result(chan, reason);
	} else {
		ast_log(LOG_WARNING, "Unable to join queue '%s'\n", queuename);
		set_queue_result(chan, reason);
		res = 0;
	}
	LOCAL_USER_REMOVE(u);
	return res;
}

static void reload_queues(void)
{
	struct ast_call_queue *q, *ql, *qn;
	struct ast_config *cfg;
	char *cat, *tmp;
	struct ast_variable *var;
	struct member *prev, *cur;
	int new;
	char *general_val = NULL;
	char interface[80];
	int penalty;
	
	cfg = ast_config_load("queues.conf");
	if (!cfg) {
		ast_log(LOG_NOTICE, "No call queueing config file (queues.conf), so no call queues\n");
		return;
	}
	memset(interface, 0, sizeof(interface));
	ast_mutex_lock(&qlock);
	use_weight=0;
	/* Mark all queues as dead for the moment */
	q = queues;
	while(q) {
		q->dead = 1;
		q = q->next;
	}
	/* Chug through config file */
	cat = ast_category_browse(cfg, NULL);
	while(cat) {
		if (!strcasecmp(cat, "general")) {	
			/* Initialize global settings */
			queue_persistent_members = 0;
			if ((general_val = ast_variable_retrieve(cfg, "general", "persistentmembers")))
				queue_persistent_members = ast_true(general_val);
		} else {	/* Define queue */
			/* Look for an existing one */
			q = queues;
			while(q) {
				if (!strcmp(q->name, cat))
					break;
				q = q->next;
			}
			if (!q) {
				/* Make one then */
				q = alloc_queue(cat);
				new = 1;
			} else
				new = 0;
			if (q) {
				if (!new)
					ast_mutex_lock(&q->lock);
				/* Re-initialize the queue, and clear statistics */
				init_queue(q);
				clear_queue(q);
				free_members(q, 0);
				prev = q->members;
				if (prev) {
					/* find the end of any dynamic members */
					while(prev->next)
						prev = prev->next;
				}
				var = ast_variable_browse(cfg, cat);
				while(var) {
					if (!strcasecmp(var->name, "member")) {
						/* Add a new member */
						ast_copy_string(interface, var->value, sizeof(interface));
						if ((tmp = strchr(interface, ','))) {
							*tmp = '\0';
							tmp++;
							penalty = atoi(tmp);
							if (penalty < 0) {
								penalty = 0;
							}
						} else
							penalty = 0;
						cur = create_queue_member(interface, penalty, 0);
						if (cur) {
							if (prev)
								prev->next = cur;
							else
								q->members = cur;
							prev = cur;
						}
					} else {
						queue_set_param(q, var->name, var->value, var->lineno, 1);
					}
					var = var->next;
				}
				if (!new) 
					ast_mutex_unlock(&q->lock);
				if (new) {
					q->next = queues;
					queues = q;
				}
			}
		}
		cat = ast_category_browse(cfg, cat);
	}
	ast_config_destroy(cfg);
	q = queues;
	ql = NULL;
	while(q) {
		qn = q->next;
		if (q->dead) {