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  • .TH AUTOSUPPORT 8 "Dec 14th, 2011" "autosupport" "Linux Programmer's Manual"
    
    .SH NAME
    .B autosupport
    \(em interactive script to provide Digium[tm]'s support with information
    .SH SYNOPSIS
    .PP 
    
    .B autosupport [OPTION] [prefix]
    
    \fBautosupport\fR is a script that is normally run by a user contacting Digium's Technical
    Support to automate gathering support information. It will probe the
    system for some run\-time and system information, and generate a backup
    of Asterisk related configuration. An optional parameter for a prefix
    may be specified which is typically used to specify a Digium Technical
    Support Ticket ID.
    .PP 
    The script requires root privileges to run, and writes all output in the 
    home directory of the user running the script. For the purposes of this 
    document, this will be referred to as /root/ henceforth.
    .PP 
    The system information is written to /root/digiuminfo.txt and the backup
    of configuration (and the system information file) are written to a tarball
    in /root/ with a base name of digium\-info. A Date Stamp will be appended,
    and if specified the optional parameter will be a prefix. The tarball at
    least is expected to be attached to a support ticket with Digium.
    
    .SH OPTIONS
    .SS Arguments:
    .TP 15
    \fBprefix\fR
    Used to prefix the file names. Typically a Digium Technical Support Ticket ID
    .SS Options:
    
    .TP 25
    \fB\-n, \-\-non-interactive\fR
    Run without requiring user input
    .TP 25
    
    \fB\-h, \-\-help\fR
    Show help about options
    
    .B /root/digiuminfo.txt
    
    .br 
    .B /root/digium\-info_YYYYMMDD.tar.gz
    
    .SH AUTHOR
    autosupport was written by John Bigelow <support@digium.com> in conjunction with
    Charles Moye and Trey Blancher. This manual page was written by
    Tzafrir Cohen <tzafrir.cohen@xorcom.com> and updated by Charles Moye. Permission
    is granted to copy, distribute and/or modify this document under the terms of
    the GNU General Public License, Version 2 any later version published by the
    Free Software Foundation. 
    .PP 
    
    On Debian systems, the complete text of the GNU General Public 
    
    License can be found in /usr/share/common\-licenses/GPL\-2.